Stephen Coons
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Stephen Coons Email & Phone Number

Customer Service Specialist II at Serco
Location: Washington DC-Baltimore Area, United States, United States 8 work roles 2 schools
1 work email found @serco.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@serco.com
LinkedIn Profile matched
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Current company
Serco
Role
Customer Service Specialist II
Location
Washington DC-Baltimore Area, United States, United States
Company size
25801 employees

Who is Stephen Coons? Overview

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Quick answer

Stephen Coons is listed as Customer Service Specialist II at Serco, a company with 25801 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a work email signal at serco.com and a matched LinkedIn profile for Stephen Coons.

Stephen Coons previously worked as PRIMARY CARE PROVIDER at Independant and Production Manager at Hadeed Carpet Cleaning Inc.. Stephen Coons holds Bachelor’S Degree, Communication from George Mason University, Fairfax, Va.

Company email context

Email format at Serco

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{first}.{last}@serco.com
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Profile bio

About Stephen Coons

My professional background and education make me an ideal candidate for a technology-based customer service position in the health care field. I am proficient in mastering new technologies and have excellent customer service, interpersonal and problem solving skills.

Listed skills include Microsoft Office, Management, Microsoft Excel, Microsoft Word, and 17 others.

Current workplace

Stephen Coons's current company

Company context helps verify the profile and gives searchers a useful next step.

Serco
Serco
Customer Service Specialist II
hook, hampshire, united kingdom
Website
serco.com
Employees
25801
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Company profile
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8 roles · 17 years

Stephen Coons work experience

A career timeline built from the work history available for this profile.

Customer Service Specialist Ii

Current
Serco

Washington D.C. Metro Area - Remote

Oct 2015 - Present

Primary Care Provider

Independant
  • Home patient care for aging mother; manage physical mobility and medication scheduling.
  • Oversee appointment management and physical therapy in and out of home.
  • End of life companionship and care provided for terminally ill cancer patient (2010-2012).
  • Provided medication administration and accessibility assistance with South Florida Hospice

Systems Analyst Ii (Nt/Win2000)

Alcatel

Chantilly VA

  • Provided server and workstation support for Alcatel USA employees nationally.
  • Coordinated and maintained daily administration of SMS server.
  • Maintained, serviced file, application, and print servers, security services, and virus protection.
  • Participated in implementation of Windows 2000 migration
Feb 2001 - Mar 2003

Senior Desktop Support Specialist

Alcatel

Chantilly VA

  • Provided on-call, second tier desktop support to end users on and off site.
  • Resolved hardware and software configuration issues for Windows NT/2000
  • Administered, configured, and troubleshot VPN connectivity issues.
  • Installed and configured on-site and mobile systems and software.
Feb 1997 - Jan 2001

Customer Service Representative (Help Desk)

Madison Research Inc. Nasa Hq

NASA HQ Washington DC

  • Provided first tier helpdesk support to NASA personnel in Windows 95, MS Office, e-mail
  • Problem solved PC/Mac software application and hardware configuration issues as needed.
  • Provided one on one instruction to clients on applications in computer learning lab environment.
Jan 1996 - Jun 1997

Help Desk Support Specialist

Roadshow International Inc.

Mclean VA

  • Provided customer and internal technical support of Roadshow logistical routing software.
  • Interfaced with client contracted support, for training and problem solving issues.
  • Provided periodic client training of Roadshow software.
Jul 1994 - Feb 1996

Senior Laboratory Technician

Ibm

Manassas, VA

  • Monitored and analyzed laboratory operations and tool activity in photo-lithography process sector.
  • Forecast chemical usage and monitored quality control requirements.
May 1987 - Jul 1994
Team & coworkers

Colleagues at Serco

Other employees you can reach at serco.com. View company contacts for 25801 employees →

JK Joel Keele Joel Keele Colleague at SercoColorado Springs, Colorado, United States, United States View → AK Anwar Khan Anwar Khan Colleague at SercoMumbai, Maharashtra, India, India View → MM Mariah Mozee Mariah Mozee Colleague at SercoGreater St. Louis, United States View → LC Lewis Cotton Lewis Cotton Colleague at SercoAlnwick, England, United Kingdom, United Kingdom View → MH Mohan H. N Mohan H. N Colleague at SercoBengaluru, Karnataka, India, India View → SK Satyendra Kumar Satyendra Kumar Colleague at SercoSiwan, Bihar, India, India View → JM Judita Makarenko Judita Makarenko Colleague at SercoLondon, England, United Kingdom, United Kingdom View → AC Alan C. Alan C. Colleague at SercoUnited Kingdom, United Kingdom View → ST Shobhit Tiwari Shobhit Tiwari Colleague at SercoDelhi, India, India View → LS Lauren Squibb Lauren Squibb Colleague at SercoTaunton, England, United Kingdom, United Kingdom View →
2 education records

Stephen Coons education

Bachelor’S Degree, Communication

George Mason University, Fairfax, Va

Career Studies Certificate, Health Information Technology

Northern Virginia Community College Mec, Springfield, Va
FAQ

Frequently asked questions about Stephen Coons

Quick answers generated from the profile data available on this page.

What company does Stephen Coons work for?

Stephen Coons works for Serco.

What is Stephen Coons's role at Serco?

Stephen Coons is listed as Customer Service Specialist II at Serco.

What is Stephen Coons's email address?

AeroLeads has found 1 work email signal at @serco.com for Stephen Coons at Serco.

Where is Stephen Coons based?

Stephen Coons is based in Washington DC-Baltimore Area, United States, United States while working with Serco.

What companies has Stephen Coons worked for?

Stephen Coons has worked for Serco, Independant, Hadeed Carpet Cleaning Inc., Alcatel, and Madison Research Inc. Nasa Hq.

Who are Stephen Coons's colleagues at Serco?

Stephen Coons's colleagues at Serco include Joel Keele, Anwar Khan, Mariah Mozee, Lewis Cotton, and Mohan H. N.

How can I contact Stephen Coons?

You can use AeroLeads to view verified contact signals for Stephen Coons at Serco, including work email, phone, and LinkedIn data when available.

What schools did Stephen Coons attend?

Stephen Coons holds Bachelor’S Degree, Communication from George Mason University, Fairfax, Va.

What skills is Stephen Coons known for?

Stephen Coons is listed with skills including Microsoft Office, Management, Microsoft Excel, Microsoft Word, Powerpoint, Sales, Leadership, and Training.

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