Stephen Dybas Email & Phone Number

* Strategic Leadership: Lead strategic planning and execution for the accounts department, aligning goals with overall company objectives to drive growth and profitability.* Revenue Growth: Implement innovative strategies to expand the client base and increase revenue streams, resulting in a significant boost in account retention and overall profitability.* Client Relationship Management: Cultivate and maintain strong relationships with key clients, serving as the primary point of contact for account-related inquiries and ensuring exceptional service delivery. * Performance Metrics: Establish KPIs and performance metrics to track progress, evaluate success, and drive continuous improvement in account management processes and outcomes.* Executive Reporting: Prepare and present regular reports and updates to senior leadership, providing insights into account performance, revenue projections, and strategic initiatives.

Burlington, Vermont Area

•Initiated and led machine learning project that looked at sentiment analysis and topic modeling using TF IDF methodology. Findings led to refined audience segmentation and a pivot in content strategy that changed tone of email fundraising while increasing conversion rate. •Developed strategy for tent-pole campaign to achieve one-time revenue goals while also converting monthly donors resulting in a 25% increase in new monthly donors and 12% increase in one-time revenue. •Led strategy and implementation of a one-click monthly donation email template that increased conversions rates by 43%. •Manage year-end campaign that increased year-over-year contributions 25% with the implementation of dynamic content that targeted 9 unique demographics.

Burlington, Vermont Area

Improved operational systems to streamline workflow, reduce administrative overhead and remain current with best practices. Manage clients and consultants to deliver strategic and dynamic digital marketing results.

Burlington, Vermont Area

Reorganized staff responsibilities to increase time dedicated to fundraising and the core mission while improving the effectiveness of daily operations.Relevant Accomplishments• Developed new funding stream to increase donation opportunities and contributions.• Restructured donor management system to more effectively manage fundraising activities.• Implementing a new website to increase end user functionality, sales and backend integration.

Brattleboro, Vt

Increased reserve funds by 50% while overseeing fiscal management of the organization. Restructured staffing to add programming and improve community presence through fundraising and public relations. • Increased fundraising revenue by 25% year over year. • Instituted donor management systems that increased contributions by 20% in two years.• Doubled the organizations financial reserves through fundraising and development.• Implemented a new mobile digital photography program to better serve rural youth.• Oversaw strategic planning and implementation.•Managed board relations and coordinate board member involvement.

Brattleboro, Vt

Wrote and received federal, state and foundation grants. Developed outreach and recruitment systems. • Increased enrollment in classes and youth participation by 20%.• Developed and expanded collaborations with other youth serving organizations by 20%. • Coordinated the merger of programs from two organizations.

Developed business sponsorship programs for exhibitions and increased other revenue streams while managing diverse populations of individuals.•Oversaw the administrative aspects of Hartnett Gallery including budgetary matters, public relations, advertising and the pursuit of external funding.•Coordinated and lead the installation and de-installation of shows.•Lead the exhibition selection process of the gallery.•Managed graduate and undergraduate personnel.

Oversaw facility and successfully managed state and local inspections. Instituted safety and policy procedures to minimize risk and decrease liability.•Supervised faculty and students’ use of studio arts labs/shops.•Established and maintained productive working relationship with vendors.•Worked with Studio Coordinator on maintaining budget and long range planning.•Coordinated with Information Technology Services on system wide changes and upgrades to computer labs and video editing equipment. •Oversaw facility and managed state and local permitting and inspections.

•Instructed clients on uses of digital asset management website.•Served as liaison between customer and development team; managed 5 person web development team.•Worked with programmers on protocol for digital asset management websites.•Managed file transfer systems and updated clients on changes to procedures. Responsible for developing business documents (proposals, etc.). •Performed web site quality assurance before site was released to clients.

Ba, Sociology

Cnp, Non-Profit Management

Mfa, Photography