Stephen Hertel Email & Phone Number

United States

United States

Provide leadership and line management for a team of business consultants performing process architecture and business process reengineering services.Develop and maintain internal process documentation for performing business consulting and management consulting workLead continuous improvement efforts to develop team capacity and improve the quality of services delivered to the clientSet and review employee contribution expectations in a fully remote environmentAssist the client with developing a digital transformation strategy and planning to adopt industry standard end to end business scenarios

Remote

Proactive management of a $3 million portfolio of diverse projectsResponsible for identifying, planning the acquisition strategy, and developing the proposals for new US government contractsDevelop and implement quality assurance processes to improve client satisfactionProduce reporting and provide critical analysis of operational projectsCoordinate with project stakeholders to understand and communicate project status

Pennsylvania, United States

Analyze financial performance of business units and functional teams to benchmark operational efficiency and develop a roadmap to improve teamsProvide strategic direction for improvement efforts by turning statistical analysis of operational data into actionable improvement project goalsCharter, plan, and facilitate Kaizen improvement events with senior leadership and front line staff across multiple disciplines and business unitsMove the organization towards an operational excellence culture by coaching leaders, training staff, and facilitating improvement projects

Madrid Area, Spain

Full time student enrolled in an MBA program featuring a heavy emphasis on STEM (Science, Technology, Engineering and Mathematics) practices. Key classes include Strategic Management, International Economic Environment, Statistical Methods, and Operations Management. In addition, classes to improve my ability to speak and understand Spanish.

Washington D.C. Metro Area

Plan and oversee to completion simultaneous high value projects across a global team of clients, staff, and suppliersClient facing role responsible for ensuring that project teams achieved contract requirements and that acceptable quality measurements were metGuide project teams and global partners to deliver goods and services in over 20 countriesImplement a rigorous ISO 9001 quality program focused on continuous improvementEstablish local project offices in Kazakhstan, Kyrgyzstan, and Tajikistan including hiring local staff and operating local bank accountsInstrumental in developing the successful bid for a $104M IDIQ contractDeveloped acquisition strategies, lead interdisciplinary teams in proposal development, and created project plans and budgetsNegotiated subcontracts with global suppliers to establish a global supply chain delivering goods and services to over 17 countries (Afghanistan, Belize, Benin, Cabo Verde, Ghana, Kazakhstan, Kenya, Kyrgyzstan, Mexico, Nigeria, Pakistan, Senegal, South Africa, Tajikistan, Tanzania, Turkey, UAE)

Afghanistan

I worked as an independent contractor under a project to build capacity at the Afghan Ministry of Mines. Under this project, I developed a basic contract management database and user interface to enter, maintain, and update mining contracts and to track and issue invoices according to contract schedules. The database proved very successful and was later incorporated into a financial management system development project funded by the World Bank.

Afghanistan

Civilian leader of the Afghan National Police (ANP)/ Ministry of the Interior (MOI) Development Program which trained and equipped police forces across the countryDirect management of 20 quality assurance inspectors responsible for assessing contractor performance across the countryDevelop and implement a comprehensive quality assurance and reporting program in coordination with the Defense Contract Management AgencyWork with top level military commanders in Afghanistan to provide program status, ensure program alignment with overall military objectives, and support emerging/changing needs

Washington D.C. Metro Area

Translate high level program requirements into detailed procurement plans, develop requests for proposals, and evaluate contractor proposals for a wide variety of efforts Coordinate with project stakeholders to understand desired outcomes and build multi year strategic procurement plans to achieve meaningful resultsProvide official acceptance of goods and services procured under federal contractsLead continuous improvement efforts with cross-functional technical teams to document, optimize, and automate complex business processesPerform quality assurance on high value global projects and report project status to pentagon officials and high ranking military officersExtensive international travel and collaboration with senior government and military officialsStandardized the contract award process and documentation across several USG offices leading to 100% on time awards and significantly improved budget execution for clients

Washington D.C. Metro Area

Develop a detailed geospatial analysis products for use in modeling and simulation Provide expert analysis on systemic and specific business continuity risks and communicate potential issues to process owners and decision makersProject leader for the development of a suite of analysis and automation tools under an agile software development frameworkDevelop an innovative reporting tool to communicate technically complex analysis results quickly and intuitively to a non-technical audienceExpert use of Excel, Access, Visual Basic, ESRI ArcGIS and SQL to manipulate and transform data.

Bachelor Of Science (Bs), Physics

Master Of Business Administration - Mba, Business Administration And Management, General, Enrolled

Systems Engineering Certification, Systems Engineering

Black Belt, Lean/Six Sigma Process Improvement

Dod Program Management, Project Management

Bachelor Of Science - Bs, Physics