Ensuring a supporting infrastructure is continually in place in order to provide an efficient and effective operational support role to the England Senior Men’s Team; programme management, travel and training.

- Worked alongside the Services Manager to improve facilities and processes within England Rugby's HQ office- Supervising 3 members of staff, ensuring an efficient service is being provided across all areas- Rota management for 3 full time staff - calling on 2 part-time aids to assist during busy periods- Provide support to all members of staff with IT, asset and team specific issues- Point of contact for a number of contracts held - Couriers, mailing solutions, printing, stationary etc- Managing the day-to-day running of the office - Maintaining company records, data management, invoices, raising purchase orders and receipting to correct budget codes- Assisting with recruitment alongside HR, initial CV sifting and sitting in on both interview stages- Dealing with incoming and outgoing post, general office upkeep, maintaining office filing systems

- Managing the day-to-day running of the office and providing administrative support to all members of staff - Client contracts, deliverables and account information - Maintaining company records, ensuring company procedures are implemented if not already in place and subsequently adhered to. Including updating and maintaining statutory legal requirements for the business. Managing required software licenses and subscription renewals- Bookkeeping company's finances; reconciling bank accounts, raising purchase orders and invoices as required, processing employee expenses, supplier invoices and payments, actioning credit control, submitting payroll, managing petty cash and maintaining company forecasting records- Assisting with recruitment, curating job descriptions, vacancy advertising, initial sifting, competence stage and initial interviews- Overseeing HR requirements; ensuring employment and attendance records are maintained, carrying out pre-employment checks, conducting inductions with new employees, organising business trips (Hotels/flights)- Dealing with incoming and outgoing post, general office upkeep, maintaining office filing system and ad-hoc legal admin tasks

Main responsibilities involved working across three separate sites developing relationships with each team and venues management. Learning new computer systems was pivotal to understanding the role, whilst also organising training, treatment and recovery sessions for University athletes. Effective communication with colleagues was paramount as I tracked all engagement within this department and was consistently reporting to superiors. With a variety of events taking place, such as award ceremonies, entertainment evenings and BUCS sporting events.