Stephen M. Smith Email & Phone Number

Greater Chicago And Greater New York City Areas

Greater New York City Area

Greater New York City Area

Responsible for revenue, profitability, service delivery, cross-business-unit coordination and customer satisfaction across the largest global financial services account in the Pitney Bowes portfolio. Integrated and consolidated all solutions, messaging and branding worldwide in an organization that traditionally -functioned in business unit and geographic.

Greater New York City Area

Promoted to VP Operations Northeast just as financial crisis hit in 2007. The economic downturn mandated a 20% cost reduction to existing operations, which immediately threatened our world-class customer service. Our team responded with a complete redesign of our service delivery model, including pricing, contracts and solutions. As a result, our customer.

Greater New York City Area

Established and implemented the strategy and business priorities for all Pitney Bowes product and service offerings to the largest corporations in the global customer portfolio, with total revenue of $400M. The Management Services organization was the only pure services provider in the company, and our team was tasked with driving change across the product.

Greater New York City Area

Transformed the original producer of analog shipping and weighing systems, which had been a declining business for several years, to a provider of integrated, digital distribution solutions serving the broader multi-carrier and multi-modal logistics market. As President, restructured the entire business - eliminating 15% of costs, revamped the product.

Minneapolis, Minnesota, United States

Turned around a recently acquired logistics technology unity which was regularly missing revenue targets. As VP & GM, built a sales and service organization and streamlined the product development model. By the end of 1993, sales passed $2M (up from $500K) and hit $8M by the end of 1995 due to a new service delivery model and revamped product line..

Greater Boston, Greater New York City And Greater Atlanta

Began career at Pitney Bowes as a Sales Representative in Greater Boston Area. Promoted to world headquarters in Stamford, CT, as a Curriculum Development Manager and then Sales Trainer in Greater Atlanta, GA. Became Marketing Manager with responsibility for creation and development of product launch materials back in Stamford, and then joined the Shipping.

Greater Boston

Ba, Government And English

Additional Courses & Executive Development, Finance, Accounting, Economics, Business Management, & Logistics