Currently supporting a government and private insurance account•Head engineer responsible for storage environment utilizing Unity, PowerScale (Isilon), Brocade, and Data Domain arrays•Responsible for network and performance diagnostics•Supported Cyber Recovery and Superna backup solution•Implemented shift-left support model for routine changes•Trained users to perform routine storage changes•Maintained security standards and vulnerability remediation

Supported a telecommunications company account•Responsible for maintaining over a Petabyte of data between VMAX3, VMAX, VNX, and NAS arrays.•Responsible for maintaining a PCI compliant environment•Ran upgrades on VMAX, Clariion, VNX, Celerra, and Cisco Switch devices•Trained users around the globe to manage SAN devices and perform code upgrades•Provided reports showing various storage utilization metrics•Provided management and maintenance for Cisco SAN switches•Created and modified shares, quotas, and permissions on Isilon NAS array•Designed diagram mappings of data centers•Delivered various reports to meet SLA requirements•Implemented Celerra to Isilon migration project•Deployed and Managed a Syncplicity environment for over 75,000 users

Supported the account for a automotive client• Management of Block Storage Including Symmetrix VMAX, DMX 3/4, and VNX Series Arrays• Management of Celerra / VNX Datamovers• Management of Cisco 9513 Enterprise Director Switches • Multiple / International Site SAN Management and Monitoring• Supported multiple Site SRDF Disaster Recovery

Responsible for assisting management in the evaluation, recommendation, establishment,implementation and analysis of new pharmacy production work-flows by using databases•Responsible for designing SQL queries to pull and update records•Designed graphical user interface front-end for users to update prescription drug claiminformation•Generates reports for statistical purposes and for mailing using Access, VBA and SQL•Maintained a database of prescription drug records•Handled multiple assignments simultaneously and assume responsibility for meetingstrict deadlines•Provided desktop support and assisted in configuring new PCs

Member of IT Team responsible for operation and support of IT services for the city of Kalamazoo.•Diagnosed various application problems•Deployed new computers to over 50 users•Maintained Barracuda spam firewall•Answered help-desk phone to troubleshoot computing problems•Installed and configured new hardware and software•Mapped city bus stops using GIS software•Inventoried equipment