Stephen Shave Email & Phone Number

Gold Coast, Queensland, Australia

In my role as National Account Manager at Pacific Optics, I spearheaded collaborations with key trade partners in the Petrol and Convenience channel, including 7 Eleven and Caltex. By implementing innovative strategies, I achieved significant revenue gains and cost savings, surpassing budget expectations.

Gold Coast

In my role as Regional Director of Sales at Accor, I have been instrumental in driving performance across 14 properties in Queensland and Northern Territory. By formulating strategic plans, negotiating contracts, and mentoring teams, I have successfully increased revenue and market presence. My efforts have resulted in exceeding corporate targets and outperforming competitors.

Gold Coast

In my role as National Account Manager - Corporate at Accor Hotels, I successfully navigated the integration process post-Mantra Group acquisition. I led the rebranding efforts to align the portfolio under the new Accor Hotels - Apartments & Leases umbrella, ensuring a smooth transition for our corporate clients. By collaborating with cross-functional teams, I implemented strategic initiatives that resulted in increased revenue and improved customer satisfaction.

Brisbane, Queensland, Australia

In my role as a National Account Manager - Corporate at Accor, I designed corporate accommodation solutions for leading corporations, managed national contracts, and led project teams to increase profitability. I successfully grew corporate travel spend by 9% from key accounts like Rio Tinto and Boeing.

Gold Coast

In my role as an Account Manager at Watermark Hotel Group, I led strategic initiatives to drive yield and efficiency across properties. By overhauling internal processes, I successfully increased our new business pipeline and achieved significant rate growth, positioning the company as a top performer in the industry.

Gold Coast

In my role as a Business Development Manager at InterContinental Hotels Group, I conducted market research, utilised client referrals, and optimized yield to bring in new business. I established a brand value proposition to reinforce benefits and achieved remarkable results in various categories, surpassing budget expectations.

Gold Coast

In my role as National Key Account Manager at InterContinental Hotels Group, I successfully managed and negotiated partnerships with major sports organizations in Australia and New Zealand. I oversaw the delivery of contractual obligations, collaborated with regional teams to implement new operational procedures, and managed the delivery of 17,000+ room nights across 30 properties.

Gold Coast

In my role as a Business Development Manager at Radisson Hotel Group, I successfully managed the conference and events business for multiple markets, proactively upselling packages and negotiating rates to maximize revenue streams. By developing Key Account potential through needs analysis and Customer Relationship Management, I was able to optimize function space and accommodation inventory to meet client requirements.

Gold Coast

I played a pivotal role at ClubCorp by developing best practices that resulted in a 19% increase in yield through targeted approaches to Corporate and Group Golf markets. I also managed event sales tracking, database, and designed artwork for publications to drive growth and success.

Gold Coast

In my role as a Sales Executive at ClubCorp in Gold Coast, I successfully managed over 100 events each year, fostering relationships with tourism organizations and restructuring rate systems for tour operators and hotels. Additionally, I coordinated sponsorship packages for events, designed marketing materials, and increased tee time availability and revenue.

Gold Coast

In my role as Head Concierge at Accor in Gold Coast, I led the training and development of the department, managed payroll forecasts, and maximized tour sales through incentives. I also provided excellent customer service, organised guest itineraries, and utilized the LANmark Hospitality System.