Stephen Smith Email & Phone Number

Kanata, Ontario, Canada

Responsible for supporting sales executives in solution selling to prospects, executing strategic deals, modeling financial business cases, and matching customer requirements to proposed solutions. Leveraging technical expertise and strong communication and presentation skills to help Superna's global sales organization reach it's targets.

Kanata, Ontario, Canada

Working as part of a dynamic team selling Superna Eyeglass to Enterprise customers. Working closely with Dell EMC and channel partners to provide data protection solutions.Interfacing directly with Superna customers and partners to facilitate purchases of products and services.Providing customers and Dell EMC teams with technical information and product benefits materials.Providing quote support to Dell EMC and channel partners and all other Superna customers.Email… Show more Working as part of a dynamic team selling Superna Eyeglass to Enterprise customers. Working closely with Dell EMC and channel partners to provide data protection solutions.Interfacing directly with Superna customers and partners to facilitate purchases of products and services.Providing customers and Dell EMC teams with technical information and product benefits materials.Providing quote support to Dell EMC and channel partners and all other Superna customers.Email communications and scheduling of customer demonstrations, installations, advanced services, and others events.Scheduling and process monitoring of new and existing orders through Dell SupplyNet and internal order platforms. Issuing license keys and transaction tokens via internal portal and email. Show less

30 Rue Victoria

Provide administrative support/services and manages the flow of documents services to the Directorate.Organize and participate in staff meetings; prepares agendas.Use Microsoft Office software to create documents and templates and to schedule meetingsReview incoming documents/correspondence and perform data entry of financial returns of political entities using a variety of databases. Perform quality control of data entry to ensure accuracy and consistency.Sort… Show more Provide administrative support/services and manages the flow of documents services to the Directorate.Organize and participate in staff meetings; prepares agendas.Use Microsoft Office software to create documents and templates and to schedule meetingsReview incoming documents/correspondence and perform data entry of financial returns of political entities using a variety of databases. Perform quality control of data entry to ensure accuracy and consistency.Sort and separate incoming mail in order to process by priority. Print, photocopy and scan received documents and cover pages using multi-function devices.Analyze and identify documents received by (Mail, fax or e-mail). Data capture documents in Financial Reporting Management System.Manipulate electronic documents using Adobe ProModify entries and record modifications in Notes Log in FRMS, as per requests from stakeholdersQuality assurance of mail entry documents and printed materialPreparation of physical files. Quality assurance of mail entry documents. Tracking/logging of documents being added and separated in the physical fileCharging out and delivery of files to different locations and stakeholders.SYSTEMS USED:FRMS: Financial Return Management SystemPROFF : Information Management SolutionsPERS: Political Entity Registration SystemLOC: List of Candidates Show less

Was responsible for facilitating user engagement and interaction within a newly developed art marketplace platform. Grew active user base from 0 to over 7000 artists in the span of 6 months.Promoted daily engagement, curated content, and marketing activities across social media channels such as Facebook, Twitter, Instagram, Pinterest, and Google+.Created and published weekly blog content covering various topics including: interior design, art tutorials, marketing tips, and… Show more Was responsible for facilitating user engagement and interaction within a newly developed art marketplace platform. Grew active user base from 0 to over 7000 artists in the span of 6 months.Promoted daily engagement, curated content, and marketing activities across social media channels such as Facebook, Twitter, Instagram, Pinterest, and Google+.Created and published weekly blog content covering various topics including: interior design, art tutorials, marketing tips, and artist interviews. Worked with the customer support team to provide solutions to user issues and created a knowledge base/FAQ listing for the marketplace. Liaised with multiple media and brand partners for contests, PR activities, and events. Show less

Provided exceptional customer support via phone, email, and live online chat in a high-volume and fast-paced setting while maintaining an industry-leading Net Promoter Score of 83%. Handled sales and support for a portfolio of corporate and professional clients, achieving average sales of $10,000 per month. Directed onboarding of new support team members and created a streamlined training process for new hires.