Stephanie Baker Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

Create, distribute, and make sure all employees adhere to company policies. Own ADA and accessibility within company websites. Review changing industry standards and make necessary adjustments across the company. Lead company and team wide compliance meetings and reviews. Bring any necessary business risks to the view of the leadership team. Assess safety and physical security of Phoenix office location. Review and remediate Department of Insurance complaints. Review all school contracts for consistency and accuracy. Perform annual audits of all content located on company domains and that is in current circulation.

Phoenix, Arizona, United States

- QA school implementations after the program compliance specialist submits them for approval to go live on the website.- Check for proper compliance language within all marketing materials that are sent out to media, schools, partners, members, etc.- Be an all around expert in both the renters and the tuition products.- Provide regular checks on active school programs and be the first to identify any technical errors that need to be addressed.- Build out, manage and mentor a team of program compliance specialists.

Phoenix, Arizona, United States

-Creating long- and short-term plans, including setting targets for milestones, adhering to deadlines, and allocating resources-Delegating tasks on the project to employees best positioned to complete them-Identifying bottlenecks and managing potential risks and liabilities of multiple projects-Assisting in the definition of project scope and goals-Making effective recommendations when presented with multiple options for how to progress with the project-Serving as a point of contact for teams when multiple units are assigned to the same project to ensure -team actions remain in synergy-Communicating with the Co-Founder to keep the project aligned with their goals-Performing quality control on the project throughout development to maintain and fulfill the standards of the company.-Adjusting schedules and targets on the project as needed-Motivating people involved in the project to complete tasks on time

-Recruit, hire, and train new members of the GradGuard team.-Assist with member service duties.-Troubleshoot member service issues.-Edit and create content for the GradGuard blog and social media.-Implement new SOP's.-Manage member advocate team and onboard new GradGuard Employees.

Phoenix, Arizona Area

-Create raving fans for GradGuard through the delivery of outstanding service to our customers. -Fulfill the customer service and sales function as a nationally licensed agent.-Be the voice of our customers and an advocate for their unique needs.-Maintain a library of knowledge to address customer service calls, e-mail inquiries and online chat sessions. -Be an internal product expert that is capable of providing professional advice regarding the insurance needs of our customers and college students.-Maintain and add to ongoing FAQs -Give direct feedback to management for marketing, customer trends and suggestions. You are the front lines of our customer experience and we will value your insights on how to deliver the best possible experience. -Use your creative mindset. Write impactful and exciting blogs to be featured on the GradGuard website and follow how they perform.-Assist with special projects to ensure deadlines are met, supporting GradGuard products.

Indianapolis, Indiana

Counseling patrons about shelter animals, general customer experience duties

Indianapolis, Indiana

Customer service representative and ticket seller.

Jackson, Michigan Area

Wrote/researched for exhibits, acquired knowledge about prisons in general, customer service duties.

Muncie, Indiana Area

I clean computers, answer research questions, shelve books, and interact with library users.

Jackson, Michigan Area

I gave tours of the grounds and learned the ins and outs of the museum business. I also worked with the children's summer program, and researched the history of Ella Sharp and her family.

Jackson, Michigan Area

I did video editing for an exhibit about the local assisted living community.