Sterling Smith Email & Phone Number

Mesa, Az, Us

One North Central, Suite 850, Phoenix, Az 85004

"The benefits of good hard work."Insurance for: Disability - Accident - Life - Critical Illness - Cancer

Managing real estate investments.

Mesa, Az

Phoenix, Arizona Area

Telephone call center environment.HP1: Offering ACA plans for Oregon in 2014. Offering Medicare plans for Michigan in 2015.APAC: Offering Cigna-HealthSpring Medicare Advantage plans for 18 states in 2013. Get more from Medicare and more from life! Bilingual Spanish.

Phoenix, Arizona Area

Life and health insurance agent and Medicare specialist.

Health insurance for seniors. Respond to telephone and written inquiries. Provide customer service to Medicare beneficiaries. Access, research and interpret data for health insurance claimants. Healthcare claims and medical knowledge. First line in fraud investigation actions. Draft written correspondence in English and Spanish. Operate computer and telephone system. Safeguard personal health information.

Mesa, Arizona

Assisted attorney and clients with the coordination of case matters and documents for court and arbitration proceedings.. Knowledge of court rules and procedures. Secured information, discovery and evidence relevant to litigation issues. Docketed / calendared / kept track of assigned legal matters. Prepared legal documents and pleadings. Composed correspondence. Interviewed clients for information. Resolved concerns. Maintained case files. Prepared for depositions. Created arbitration / trial notebooks. Responded to inquiries. Operated computer and digital camera. Interpreted Spanish.

Mesa; Phoenix; Safford Az

Secretary, Dept. of Corrections, Community Corrections, Mesa, AZ.Prepare legal documents, forms and reports. Compose letters and memoranda. Review and direct incoming correspondence. Received and screened visitors and telephone callers, took messages and routed to appropriate person. Operated automated office equipment. Clerk II, Dept. of Transportation, Motor Vehicle Division, Phoenix, AZ. Select legal forms. Fulfill walk-in client requests and telephone orders. Inventory control. Operate computer. Formulate spreadsheet. Enter data into Excel database. Child Support Enforcement Tech II, Dept. of Economic Security, Child Support Enforcement, Phx, AZ. Assist Child Support Services Officer prepare cases for Office of Attorney General. Interview clients and resolve concerns in English and Spanish. Face-to-face contact with irate or hostile clients. Apply program rules, laws, statutes, regulations and directives. Fill out legal forms and records. Review documents for accuracy or completeness. Maintain documentation on case records. Make investigative inquiries. Review information, input data, and investigate and determine the location of non-custodial parent. Read incoming correspondence, memoranda or reports; plan and formulate response, subsequent action or route to files. Compose correspondence. Prepare reports. File documents. Microsoft Word. Environmental Technician - Air Quality - contractor, Dept. of Environmental QualityField sampling for environmental studies.

Community Worker 1989Laboratory Technician 1990Survey Researcher 1996

Golden, Co

Greater Denver Area

Greater Denver Area

Bs, Biology

Activities and Societies: President of ASU chapter of Sigma Gamma Chiseveral credit hours in Spanish

Aas, Environmental Science & Technology

Certificate: Hazardous Materials Management. 40-hour OSHA HAZWOPER. AHERA Asbestos certification.

Certificate, Legal Assisting (Paralegal)

'A' grade in Honors Legal Writing course

Youth Leadership - Executive Track

Activities and Societies: Alpha Phi OmegaManagement and administration of agencies, programs and activities for education and development.

Biology/Biological Sciences, General, 3.47

Activities and Societies: Sigma Gamma Chi, Chamber Choraleawarded Music Scholarship