- Achieved a minimum 10% improvement in business performance for owners by analyzing business operations, sales and marketing activities and management performance. Addressed areas of concern by developing accounting controls, enhancing operating procedures, providing training and coaching, and improving sales and marketing activities. - Developed monthly business goals, performance standards and long-tern strategic business plans. - Improved business owner performance and ownership satisfaction by maintained regular contact with business owners to discuss current business operations, financial results and progress towards goals. - Increased business owner and manger performance by conducting trainings on accounting, financial statement analysis, sales and marketing, business management and new business technologies.- Ensured business owners maintained compliance with partner, franchise and loan requirements by conducting site visits and field reviews.

- Achieved optimal operating structure and business performance for clients by consulting and training business owners on business formation, acquisitions/divestitures and management policies.- Increased client gains on bushiness transactions up to 30% with effective business analysis and negotiation.- Obtained efficient bushiness work flows for clients by creating business operating agreements, company procedures and employee manuals for multi-unit organizations. - Maximized business owner risk management through preparation of incorporations, leases, contracts and business buy-sell agreements.

- Lead and influenced internal cross-functional teams to manage product development programs. - Reduced research and development cost by 15% by implementing project budgeting, accounting, reporting and analysis procedures.- Increased company return-on-investment through project management; including preparing business cases, project reports and budgets, and reports and recommendations to senior corporate leadership.- Improved departmental performance by training team members on project management, budget management and business negotiations.

- Improved organization wide operating efficiency by 20% for 30 contract agencies that provided field services by managing the business relationship, creating work flows and providing business consulting. - Prepared evaluations of each unit's operational performance and compliance. Conducted trainings to address weaknesses In areas of financial accounting, business management and contract requirements. - Improved operations and compliance by maintaining regular remote contact with the agencies directors.

- Achieved a sales increase of 12% by implementing policies to improve customer acquisition and retention, resolving customer complaints and providing training to the sales team and to business customers .- Managed the accounting, customer onboarding and customer retention functions of a business-to-business manufacturing company.

- Increased sales of of poor performing units by 15% and improved unit inventory loss by 14% within an 11 store district by coaching store managers on merchandising, compliance with corporate standards, inventory management and staffing. - Improved each unit's operating performance by training store managers on business management, financial management and inventory management to improve each unit's profitability.

- Ensured the success of a franchisee retailer after the closure of a bankrupt franchisor by revising and executing a transition plan for the franchisee to become an independent retailer.- Increased sales by improving customer service, merchandising, product mix, and staffing.