Manage delivery teams consisting of Account Managers and Recruiters that sell and deliver to a portfolio of clients requiring information technology, engineering, healthcare and professional staffing services.*Build and strengthen relationships with assigned client.*Builds, trains, and develops teams to meet Delivery objectives.*Manage key performance indicators per client.*Responsible for daily monitoring of the Applicant Tracking system and CRM system.*Responsible for regular monitoring of recruiting tools.

* Developed long-term relationships with new and existing clients to create new business growth.* Act as a liaison between clients and internal teams, including business executives, to successfully deliver solutions for both parties.* Responsible for all client communications, conflict resolution, and compliance on client deliverables.* Drive effective account planning & management process by leading the development and implementation of account plan with a cross functional team approach.* Perform independent research and analysis and develop strategies to maximize revenue within accounts.* Evaluate employee performance and coach and train accordingly, increasing quality of work and employee performance. * Facilitate team meetings, ensuring consistent alignment of customer contact quality measurements.* Manage customer activity with CRM tool for maximum efficiency and visibility* Represent company and entertained clients at various events* Negotiate compensation and benefits packages with both candidates and clients

• Full cycle recruiting of IT, Engineering, and Professional positions for various clients.• Utilized Boolean search and job boards (Monster, CareerBuilder, LinkedIn) to source qualified candidates.• Conducted phone screens with various candidates to ensure candidates met or exceeded client standards.• Built and maintained relationships with prospective candidates.• Negotiated compensation and benefits packages with candidates.• Responsible for scheduling and preparing candidates for interviews with clients.

• Account Manager responsible for managing over 500+ clients with P&C lines of insurance • Responsible for maintaining existing client base and bringing new customers into the business - licensed to sell P&C and Life Insurance. • Advised clients on appropriate policies that protect their personal and business assets and minimize their risks• Issued quotes to existing and potential clients as well as process applications and maintain records of insurance policies• Responsible for coordinating sales events and representing the company in trade shows and networking events.

• Communicated with clients and regional managers daily to resolve issues and provide updates. • Prepared very detailed directives and materials for onsite contractors to follow• Utilized SPAR system to setup weekly jobs and tasks for store visits - visits included installations, assembly, merchandising and marketing.• Complied data and provided weekly, monthly, yearly reports tracking success and details of campaigns and store visits.

• Created Presentations for all Monitors/TV's throughout Technology Center• Prepared Flyers and signs for campus events• Created Monthly Marketing Reports to present during meetings • Utilized Adobe Photoshop for editing and design of flyers

• Completed Game Day Operations for home sporting events.• Maintained records and continued enrollment of Grizz Gang and Kidz Club• Prepared Flyers and Newsletters for campus and community

• Mentored a group of sixteen freshman students.• Scheduled and organize required community service and field trip events• Administered quizzes and graded assignments