Network Support Engineer on site at Florida Department of Health HQ in Tallahassee.Provide Level 2/3 technical support and services for WAN (BGP, RIP) and LAN connectivity, Firewalls, ForeScout and Layer 3/Layer 2 switches and routers for ~450 sites and ~1600 Dell N series switches statewideConfigure, maintain, and administer Network Management System: Open Manage Network ManagerDesign and implement highly available local and wide area network infrastructureDefine, document and enforce system standards and proceduresMonitor and troubleshoot network problems and outages; perform scheduled maintenance and upgrades

Service Desk Analyst for Southeast Region; Level 1 support for proprietary and third party systems and applications.

Analyzed international trade data and regulations, e.g., Harmonized Tariff Schedules (HTS), Export Control Classification Numbers (ECCN), Foreign Trade Regulations, AES Trade Interface Requirements (AESTIR) and the Export Administration Regulations (EAR) to ensure compliance.Determined HTS/ECCN Classification for Continental products.Completed Export License Determination for all US exports.Completed AES Filings for US ExportsManaged C-TPAT ProgramDeveloped and implemented Freight Forwarder AES AuditDeveloped Export and Supply Chain Security Training ProgramsMaintained and improved internal shipping systemsWorked with overseas Continental Locations to resolve import/export clearance issues

Trade Compliance / Export Operations Supervisor at Livingston International Global Trade Management after Livingston acquired JPMorgan Global Trade Services - Logistics.Supervised export operations for Ford Motor Company, Sabic Innovative Plastics, and Motorola.Measured team's performance and coached analysts to ensure Service Level Agreements were consistently met.Created reporting for clients to track export specific trade dataDeveloped and published export and client specific operational processes, procedures, and work instructions.Created and implemented internal and external metrics dashboards and reporting informationAnalyzed international trade data and regulations, e.g., Harmonized Tariff Schedules (HTS), Export Control Classification Numbers (ECCN), Foreign Trade Regulations, AES Trade Interface Requirements (AESTIR) and the Export Administration Regulations (EAR) to ensure compliance.Created, distributed, and archived documentation to facilitate export of goods, e.g. Commercial Invoice, Packing List, Quarantine Documents, Wood Packing Lists, Certificates of Origin, Marine Insurance, Packing Declarations.

Export Operations Supervisor at JPMorgan Chase Global Trade Services - Logistics.Supervised export operations for Ford Motor Company, Sabic Innovative Plastics, and Motorola.Measured team's performance and coached analysts to ensure Service Level Agreements were consistently met.Created reporting for clients to track export specific trade dataDeveloped and published export and client specific operational processes, procedures, and work instructions.Created and implemented internal and external metrics dashboards and reporting informationAnalyzed international trade data and regulations, e.g., Harmonized Tariff Schedules (HTS), Export Control Classification Numbers (ECCN), Foreign Trade Regulations, AES Trade Interface Requirements (AESTIR) and the Export Administration Regulations (EAR) to ensure compliance.Created, distributed, and archived documentation to facilitate export of goods, e.g. Commercial Invoice, Packing List, Quarantine Documents, Wood Packing Lists, Certificates of Origin, Marine Insurance, Packing Declarations.

Consultant at General Motors.Assisted in transition to 2007 steel prices.Provided support to Global Supply and Purchasing - Steel Resale team.

Provided logistical support for company representativesCompiled, analyzed, and disseminated information provided by company representatives