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Steve Thomas Email & Phone Number
Director
at
Contact Centre Consultants LTD
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Director
Location
Greater Sheffield Area, United Kingdom
Company size
Who is Steve Thomas? Overview
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Quick answer
Steve Thomas is listed as Director at Contact Centre Consultants LTD, a with 9 employees, based in Greater Sheffield Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Steve Thomas.
Steve Thomas previously worked as Director Customer Operations at Hcl Ibs and Compliance Program Manager at Bionic. Steve Thomas holds Advanced Leadership from Henley Business School.
Company email context
Email format at Contact Centre Consultants LTD
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Contact Centre Consultants LTD
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Profile bio
About Steve Thomas
I am a senior leader renowned for leading organisations through strategic transformations. I am a contact centre expert with 25 years of experience within the telecommunication and financial services industries. I have vast experience of leading 1000+ FTE multi location centres in the UK and abroad. Developing contact centres strategies that deliver Sales, reduce cost and changing people mindsets to optimise customer experience. I am an exceptional people leader, who can span operational and strategic roles and have spent my career excelling at both.
Listed skills include Telecommunications, Contact Centers, Coaching, Call Center, and 17 others.
Current workplace
Steve Thomas's current company
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Contact Centre Consultants Ltd
6 roles
Steve Thomas work experience
A career timeline built from the work history available for this profile.
Director Customer Operations
Current
Hcl Ibs
Jan 2024 - Present
Director
Current
Contact Centre Consultants Ltd
Contact Centre Expert, Operational Efficiency, Transformational Change, Director Customer Sales and Service
Jun 2022 - Present
Apr 2023 - Sep 2023
Head Of Business Excellence
I was responsible for all Sales, cost, change and stakeholder management across Customer Operations. I was a member of Personal Lines Exec Trading teams responsible for P&L strategy and delivery.
Apr 2011 - Mar 2022
Bt Head Of Sales, Service And Retention
Several roles including Head of BT Mobile, Head of Sales BT Phone Book, Head of Desk and Field BT Partner Management.
Sep 1997 - Jan 2011
1 education record
Steve Thomas education
-
Henley Business School
FAQ
Frequently asked questions about Steve Thomas
Quick answers generated from the profile data available on this page.
What company does Steve Thomas work for?
Steve Thomas works for Contact Centre Consultants LTD.
What is Steve Thomas's role at Contact Centre Consultants LTD?
Steve Thomas is listed as Director at Contact Centre Consultants LTD.
Where is Steve Thomas based?
Steve Thomas is based in Greater Sheffield Area, United Kingdom while working with Contact Centre Consultants LTD.
What companies has Steve Thomas worked for?
Steve Thomas has worked for Contact Centre Consultants Ltd, Hcl Ibs, Bionic, Direct Line Group, and Bt.
How can I contact Steve Thomas?
You can use AeroLeads to view verified contact signals for Steve Thomas at Contact Centre Consultants LTD, including work email, phone, and LinkedIn data when available.
What schools did Steve Thomas attend?
Steve Thomas holds Advanced Leadership from Henley Business School.
What skills is Steve Thomas known for?
Steve Thomas is listed with skills including Telecommunications, Contact Centers, Coaching, Call Center, Customer Experience, General Insurance, Directories, and Ict.
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