Steve Webber Email & Phone Number

Leola, PA

Exton, Pennsylvania

Landisville, PA

Lancaster, PA

• Oversee the quality management system of domestic and international facilities. Direct a department of 20 and coordinate the audit system. Trained associates and implemented 5S visual workplace principles within the.
• Implemented vendor improvement program initiative that reduced costs by $150,000.
• Trained and developed auditors to support value added distributor system. Realized cost savings in excess of $35,000.
• Revamped quality management system to make it more concise and user-friendly. Attained certification to ISO9001:2008.

• Recruited and developed a department of 7 engineers/inspectors.
• Implemented a customer satisfaction enhancement program using surveys and international site visits. Utilized customer feedback to initiate process improvements (e.g., manufacturing, packaging, etc.). Attained cost.
• Led continuous improvement teams. Improved product yield by 10% which resulted in $36,000 cost reduction. Identified means of reducing manufacturing downtime (e.g., tool changeover time) for key equipment responsible.

Led the organization through ISO9002/QS-9000 certification process. Implemented internal audit, calibration and document control systems. Led company’s efforts in the Lancaster Chamber Performance Excellence Awards process, a local version of the Malcolm Baldrige National Quality Award, and achieved the Leadership Award for Excellence.

Launched "breakthrough teams" which targeted process improvements, increased production efficiencies and yields. Implemented Customer Awareness Training, a comprehensive training program for all employees stressing compliance to internal and customer requirements, coordinated a mutual plant visitation program between operators and customers to enhance.

Bachelor'S, Biology

Bachelor'S, Biology

Transferred to Adelphi University.