Steve Wolfe Email & Phone Number

Florida, United States

St Petersburg, Florida, United States

I am responsible for spearheading the operations and strategic direction of our branch, ensuring seamless logistical solutions for our valued clients. Day in and day out, I collaborate closely with our talented team to optimize processes, enhance efficiency, and exceed client expectations.Key responsibilities in my role as Branch Manager include:🔹 Overseeing daily operations to guarantee smooth execution of transportation and logistics services.🔹 Leading and motivating a dedicated team to achieve operational excellence and deliver outstanding customer service.🔹 Developing and implementing strategic initiatives to drive growth, increase market share, and maximize profitability.🔹 Cultivating strong relationships with clients, vendors, and stakeholders to foster partnerships and drive business development.🔹 Monitoring industry trends and market dynamics to identify opportunities for innovation and improvement.

Tampa, Florida, United States

As the key contributor at Pacific Counter, I played a pivotal role in ensuring the seamless and efficient operation of our restaurant locations. My responsibilities encompassed overseeing all facets of restaurant management, guiding a team of Store Managers, and collaborating closely with the executive team to propel the company's growth and success.Operational Excellence:Directed day-to-day operations across all restaurant locations, ensuring consistent service, quality, and guest satisfaction.Established and maintained high standards for food quality, service, and cleanliness.Analyzed key performance metrics to identify and implement improvements.Team Leadership:Mentored Store Managers and their teams to attain operational excellence.Fostered a culture of teamwork, accountability, and continuous improvement.Provided training, guidance, and resources to enhance staff performance.Strategic Planning:Collaborated with the executive team to formulate and execute the company's strategic plan, encompassing expansion, new openings, and renovations.Ensured effective communication and implementation of the company's vision and values across all locations.Financial Management:Oversaw budgeting and financial performance for all restaurant locations.Identified cost-saving opportunities, monitored expenses, and ensured profitability.Worked closely with finance and accounting teams to achieve financial goals.Quality Control:Implemented and maintained quality control processes for consistent food preparation and service.Promptly addressed any quality issues and implemented corrective actions.Guest Experience:Prioritized guest satisfaction, enhancing the overall dining experience.Collaborated with marketing and PR teams to promote positive guest experiences.Compliance and Regulations:Ensured all restaurants complied with local, state, and federal health, safety, and sanitation regulations.

Tampa, Florida, United States

As the General Manager, I played a pivotal role in transforming our disaster remediation business, achieving remarkable results:Leadership and Team Management:Led and motivated a diverse team, resulting in a 20% increase in overall productivity.Fostered a culture of safety and excellence, contributing to a 15% improvement in project execution efficiency.Strategic Planning:Developed and executed both short-term and long-term strategic plans, driving a sustainable growth rate of 25%.Identified emerging industry trends, leading to the successful expansion into new markets and revenue streams.Operations Management:Overhauled project planning and execution processes, ensuring a 30% increase in on-time and within-budget project completions.Implemented and maintained rigorous safety and quality control standards, resulting in consistently high project satisfaction.Financial Management:Managed the company's financial performance, achieving a 10% increase in profitability through effective budgeting and forecasting.Identified and implemented cost-saving opportunities, contributing to a 12% improvement in overall financial efficiency.Regulatory Compliance:Ensured strict compliance with environmental regulations, maintaining a 100% record of adherence to local, state, and federal laws.Client and Stakeholder Relations:Developed and maintained strong relationships, resulting in a 15% increase in client satisfaction.Addressed client concerns promptly, preserving a positive rapport with regulatory agencies and industry partners.Business Development:Identified and capitalized on new business opportunities, leading client acquisition efforts and expanding the client base by 50%.Developed a robust pipeline of potential projects, contributing to a 85% increase in overall business development success.

Tampa/St. Petersburg, Florida Area

Over a five-year period, I successfully expanded the indirect strategic sales channel, consistently achieving an impressive annual growth rate of over 200%. Collaborating with diverse partners, I enhanced their proficiency in marketing services, positioning them as comprehensive providers. As a Franchise Development Consultant, I engaged with new and existing franchises, providing strategic guidance for optimized sales growth and overall performance.Professional Experience:Franchise Development Consultant and Indirect Sales Channel SupervisorOverseer of Performance, Execution, and Customer Acquisitions Strategy for:Franchise (53)Agents (20)Partners (13)•Identify and develop market alliances and relationships designed to produce sales and ongoing growth opportunities. • Build rapport and drive strategic growth within the C Suite, VP, and Director level contacts• Proficient in strategic account planning, including but not limited to forecasting and budgeting for future growth• Aide in the modernization of ERP systems and translates them to specific software requirements that improve operational efficiencies.In just 5 short years developed and grew the indirect sales channel. Averaging over 200% growth consistently year over year. As part of my role I acted as the Franchise Development Consultant working with new franchises and current franchises on their sales growth and performance. Successful track record of managing multiple projects and bringing them to timely completion

Riverview, Fl

- Assist with responses to Requests for Proposals (RFP’s), preparing presentations and monitoring sales leads and responses. - Develop and implement sales plans and sales campaigns to take advantage of market opportunities. - Achieve fundamental goals and results at the lowest possible selling cost while maximizing company revenue - Develop and maintain superior business relationships with all customers in the market- Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value. - Capitalize on value creation opportunities by working closely with the sales and operations management team to develop creative workable solutions to customer needs. - Facilitate cross-selling opportunities to increase revenue and leverage relationships in order to better penetrate the market. - Facilitate regular meetings with clients and relevant operations staff to evaluate performance and receive updates from clients on challenges and future plans. - Provide marketing support and knowledge within the company for all products and services.- Develop opportunities to increase principals’ business by leveraging category and department expertise.

Training and Enforcement of Policies and procedures of the auction. Maintain the administrative side of the Inspection program which inspects approx 13,000 vehicles per year. Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality of work product, and effective customer service; review departmental performance against KPI’s and metrics and develop and execute strategies for improvement.Partner with department-level support teams (i.e. Finance, HR, MFS, Recon, Safety, Security, andSales) to ensure effective and efficient operational processes that align with strategies and high-qualitycustomer service and support.Review arbitration trends & provide progress reports to senior leadership as necessary Supervise, retain, and develop Arbitration staff by recruiting, selecting, and training employees and by providing educational opportunities. Counsel and discipline employees as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals.

Florida, United States

Responsible for the hiring and training of 5 locations within the Southwest Region of Florida at "TheMobile Solution (T-Mobile Franchise) My duties consisted of Delivery, reinforcement and sustained learning solutions that build and enhance the skills, knowledge and abilities of frontline sales teams. Build strategic relationships that allow for on-going collaborative interactions that help identify learning gaps and potential solutions. Utilize my understanding of training techniques, adult learning principles and wireless performance measurements to ensure that learning experiences are effective and values driven.