Steven Carpenter Email & Phone Number

Barrington Of Oakley, Cincinnati, Oh

Lead the communication hub, the front desk, of the independent / assisted living / memory care community. Beyond the usual front desk requirements, responsibilities include coordinating resident transportation, daily wellness checks, supporting the executive director and the marketing, accounting and activities departments, resolving resident and family complaints and compliments, other services improving the general well-being of residents and updating Barrington’s Facebook account.

Reporting directly to the business owner, served as the primary support for all contracts with the Cincinnati Enquirer and other business entities with whom contract service support was provided. Spearheaded the corporate office relocation and set up.Championed the creation of a comprehensive customer contract list utilizing Excel spreadsheets. Performed data entry and other administrative duties.

Cincinnati, Oh

Performed routine maintenance for 29 accounts within a variety of business settings, including doctors' offices, restaurants, assisted living homes, daycare centers, halfway houses and private residences. Duties include water and filter changes and monitoring the health of the fish and other organisms. Maintain good relationships with clients.

Verify employments, educations, personal references and financial references.Handle sensitive personal information including social security numbers, dates of birth, drivers license numbers ect.Spearheaded a data base compiling commonly contacted schools, GED offices and other third party contacts, in which all employees can access and add to, helping to expedite the turn around time and helping to recognize schools with a slower turn around time and giving us an opportunity to be proactive by alerting our clients results will be slightly longer than usual.Sat on the Moral Committee. Coordinated Team Building Day events and exercises. Wrote the quarterly newsletter, Savvy.

Responsible for reservations, proper check-in procedures, handling of sensitive information, including credit cards, guests' mail, packages, faxes and messages. Also handled light maintenance and house keeping duties where needed at a 79 room extended-stay hotel catering primarily to corporate accounts.Accommodate guests with requests, including but not limited to: restaurants, entertainment, directions and additional hotel amenities.Created duplicatable map directions for Hannaford guests.

Created Excel spreadsheet for media library. Reorganized filing system and inventory making them a turn-key process.

New business and current accounts for a wholesale natural stone distributor. Workeed with fabricators, kitchen & bath dealers, designers, builders, contractors and their clients (including residential and commercial.)

Handled all aspects of concession driven contractor sales for U.S. Bank arena events. Created displays, performed inventory countdowns and pioneered innovative sales techniques to drive higher commission based sales. Effectively utilized “draw back” selling to consistently exceed sales goals when working open floor events. Performed cash outs at closure of each assignment.

Served as General Office Manager for this privately owned provider of independent clinical research data. Supported diverse research studies in areas such as oncology, CNS and post-operative ileus. Tracked site visits, patient visits and when designated by client companies.Orchestrated the design and implementation of the inner office administrative support system. Created Excel spreadsheets to track client information and championed the filing system for all company records.

Bachelor Of Arts, Marketing

Activities and Societies: Anderson Ruby Club SIFE (Students in Free Enterprise)

Continuing Education, Professional Development Program

Participate in a CD of the week and book of the month concentrating on professional and personal development in areas including, but not.