Steve Cooley Email & Phone Number

Sunnyvale, CA, US

* Triage and resolve issues related to internal developer tools, managing multiple product support queues.* Maintain and update essential documentation and tools, ensuring seamless tool functionality and team communication.* Provide technical support and collaborate across teams to enhance tool effectiveness and address challenges.* Engage in continuous.

Los Gatos, CA, US

Tier 2 software support engineer for internally developed web applications at Netflix, I played a crucial role in evaluating escalated tickets from our tier 1 user experience team. I conducted technical research and collaborated with Engineering teams, Product Managers, and Technical Solutions Managers to prioritize bug fixes and address feature.

Los Gatos, CA, US

As a Tier-3 DevOps Support Engineer, I played a pivotal role in triaging user tickets, ensuring timely and accurate resolution of complex technical issues. I leveraged my in-depth knowledge and expertise to analyze incoming tickets, diagnose underlying problems, and provide efficient solutions. By effectively prioritizing and escalating tickets, I.

Beatseqr is a 16 step digital music sequencer. It is designed to be played live, but works in the studio as well. Its roots originate in the classic style of drum machines from the 80's, but with the added capability of being able to work with any MIDI based hardware or software. Beatseqr has an open-source firmware, so your imagination is the limit for.

San Francisco, CA, US

In my previous role, I held a multifaceted position that encompassed a wide range of responsibilities. Collaborating closely with designers and engineers from hardware startups, I enabled ideas to be brought to life, in preparation for business pitch presentations.As a prototyping lab manager, I was responsible for maintaining an organized and.

Cupertino, California, US

I had the opportunity to work on diverse projects involving the development of internal tools for managing data and business processes. These experiences allowed me to contribute to Apple Education sales and marketing, as well as North America enterprise sales. Here's an expanded description of my responsibilities and achievements:Initially, I focused on.

Managed one of the oldest non-profit arts organizations in San Jose, during an extremely challenging period of it's life. Coordinated 85% of the entire annual art auction. Ran monthly board meetings. Pushed to hire a gallery coordinator. Was one of only two board members at the lowest point, and helped to turn around the board so that it sits at 8 members.

ran a whole lot of music and art events. Implemented a bunch of web technologies and communication tools. Helped to keep the boat afloat.

Advised on branding, infrastructure, design, user experience, and back-end data systems.

One specific project I did was to develop an in-house project postmortem assessment tool to be used by staff and clients to determine how well the agency did on specific projects. It involved data capture, front end design, back end administration tools, and analysis and summary report preparation.

Developed a web-based marketing tool to track responses to email campaigns. Mass mailings were sent out to email lists and then we measured how people responded to the email by tracking what they clicked on. Analysis and reporting tools were created for cgrafx account executives for reporting to the client on the effectiveness of the email campaign.

Creative and technical design and implementation of 3d characters for use in a 3d story-telling content creation tool. This was a startup I co-founded that was acquired.

CKS was a world famous integrated branding, media, and marketing company. I was in the Cupertino office working alongside creative designers to ensure that their concepts translated perfectly into high quality print-ready media.

San Jose, CA, US

Fine Art, Software Engineering

Business

Ceramic Arts And Ceramics

Fine/Studio Arts, General