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Steve Dunn is listed as AVAILABLE FEB 2025 | Martech CX Consultant & Enterprise UX Specialist | Circle Facilitator at Horizontal Digital, a company with 143 employees, based in Netherlands, Netherlands, Netherlands. AeroLeads shows a matched LinkedIn profile for Steve Dunn.
Steve Dunn previously worked as Senior UX Architect & Consultant (Freelance) at Horizontal Digital and Senior UX Consultant (Freelance) at Horizontal Digital.
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Hands-on UX consultant, specialised in personalised marketing and enterprise application design. I help consultancies, agencies and tech vendors boost sales, win business, and improve efficiency via 3 core services:๐ญ/ ๐๐ซ ๐ฆ๐ง๐ฅ๐๐ง๐๐๐ฌ๐๐ด๐ฆ๐ค๐ข๐ด๐ฆ: ๐๐ฆ๐ต ๐ต๐ฉ๐ฆ ๐ท๐ช๐ด๐ช๐ฐ๐ฏStoryboard end-to-end experiences, combining consumer and market research with competitive insight and company mission.Example: Helped a global retailer make up to USD 40m per day by solving for abandoned basket.๐ฎ/ ๐๐ข๐จ๐ฅ๐ก๐๐ฌ ๐ ๐๐ฃ๐ฃ๐๐ก๐ (๐ข๐ฃ๐ฆ)๐๐ด๐ฆ๐ค๐ข๐ด๐ฆ: ๐๐ญ๐ข๐ฏ ๐ต๐ฉ๐ฆ ๐ธ๐ฐ๐ณ๐ฌAlign cross-functional teams, prioritising and visualising customer-centric tasks that bring experiences to life.Example: Helped a European manufacturer reduce costs 12% by unifying a team of 80 people.๐ฏ/ ๐๐๐๐๐ง๐๐ ๐ฆ๐ข๐๐จ๐ง๐๐ข๐ก ๐๐๐ฆ๐๐๐ก๐๐ด๐ฆ๐ค๐ข๐ด๐ฆ: ๐๐ฆ๐ญ๐ช๐ท๐ฆ๐ณ ๐ต๐ฉ๐ฆ ๐ธ๐ฐ๐ณ๐ฌDeveloper-ready templates informed by research, information architecture, wireframes, prototypes and design systems.Example: Helped a global sporting event increase signups 18% serving 500m users.๐๐๐ข๐จ๐ง ๐ ๐~15 years in martech spanning London, Copenhagen, Dubai, Riyadh, and now Amsterdam. I consult on business & data analytics, comms, UX, design, creative, tech, and media โ whilst delivering deep on UX specialty: research, architect, design. My hybrid consulting/design services are heightened by 4 years team management on global accounts. Described by clients as cement in a world of bricks, a master of complexity, and as Steve the Simplifier โ I thrive in connecting strategy with delivery in new and valuable ways!๐๐๐ฆ๐๐ฅ๐๐ ๐ฆ๐๐๐ง๐ข๐ฅ๐ฆโ Agricultureโ Educationโ Entertainmentโ Financeโ Healthcare (active client)โ Manufacturingโ Professional Servicesโ Real Estateโ Recruitmentโ Renewable Energy (active client)โ Technologyโ Travel & Hospitality----------------๐๐ข๐ง ๐ง๐๐๐ฆ ๐๐๐ฅ?Ask that question!Send a LinkedIn message or email steve@abstractvisible.com
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๐ธ๐ฆ Riyadh, Saudi Arabia
Experience strategy & design of Sitecore build (web & mobile app) for the largest producer & distributor of electricity in the Middle East and North Africa. Targets: 50% renewable by 2030, net zero by 2050.
๐ฆ๐ช Dubai, United Arab Emirates
CRM, UX and experience strategy consulting for global, independent integration agency (Salesforce & Sitecore specialists)๐๐๐๐ข๐ ๐ฃ๐๐๐ฆ๐๐ ๐๐ก๐ง๐ฆโ Conversion and retention increase for one of Dubai's largest real estate management companies, with ~20k units across residential and commercial free and leasehold. Cross-agency, strategic consulting between paid media.
๐ฆ๐ช Dubai, United Arab Emirates
CRM, UX and experience strategy consulting (new business & discovery focus) for Omnicom network performance marketing agency.๐๐๐๐ข๐ ๐ฃ๐๐๐ฆ๐๐ ๐๐ก๐ง๐ฆโ Loyalty increase in South Africa and the Middle East for global QSR company. Led UX research and cross-agency global strategy workshop in Johannesburg.โ B2B retention increase for global air services provider: ground.
๐ฆ๐ช Dubai, United Arab Emirates
๐๐๐๐ข๐ ๐ฃ๐๐๐ฆ๐๐ ๐๐ก๐ง๐ฆโ Loyalty increase in the Middle East for global manufacturing company. Designed experience map of key findings from discovery to prioritise opportunity and successfully pitch for the next phase of the project.
๐ฉ๐ฐ Copenhagen, Capital Region, Denmark
Re-designed digital media planning and buying operating system for WPP network media agency.๐๐๐๐ข๐ ๐ฃ๐๐๐ฆ๐๐ ๐๐ก๐ง๐ฆโ Efficiency increase across the Nordic countries. Re-architected user experience inline with core process operating model. Wrote a playbook to capture and validate key journeys and a design system to continue the work beyond my tenure.
๐ฉ๐ฐ Copenhagen, Capital Region, Denmark
Standardised templates and frameworks for startup performance marketing agency.๐๐๐๐ข๐ ๐ฃ๐๐๐ฆ๐๐ ๐๐ก๐ง๐ฆโ Established competencies for the business in user/stakeholder research (remote or in person), comms strategy, UX and visual design (email templates) whilst running discovery for a global healthcare client. Wrote a discovery playbook to continue the work beyond.
๐ฉ๐ฐ Copenhagen, Capital Region, Denmark
Personalised marketing at scale for global brands. Team of 5, reporting into partners.๐๐๐๐ข๐ ๐ฃ๐๐๐ฆ๐๐ ๐๐ก๐ง๐ฆโ Increased efficiency and revenue by introducing CX strategy to companywide Adobe technology hackathons, working on forecasted business cases to maximise value.โ Projected revenue increase of
๐ฉ๐ฐ Copenhagen, Capital Region, Denmark
๐๐๐๐ข๐ ๐ฃ๐๐๐ฆ๐๐ ๐๐ก๐ง๐ฆโ Increased signups by 18% for global sporting event by serving 500m users with dynamic templates, flexible user journey and personalised value proposition comms strategy. Deployed to 9 properties (web/app) by 4 development teams, each in different countries.โ Increased clients by 50% on company briefing tool (enterprise app) within 6 months.
๐ฌ๐ง London, United Kingdom
UX design for global brands. Team of 2, reporting into customer experience director.
๐ฌ๐ง London, United Kingdom
UX design for Omnicom agencies, and global brands.
๐ฌ๐ง Southampton, United Kingdom
๐ฌ๐ง Southampton, United Kingdom
๐ฌ๐ง Southampton, United Kingdom
Other employees you can reach at horizontaldigital.com. View company contacts for 143 employees →
Fahd Belahmidi
Colleague at Horizontal DigitalRiyadh, Saudi Arabia, Saudi Arabia
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KR
Karan Raghwani
Colleague at Horizontal DigitalPune, Maharashtra, India, India
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DV
Dhwani Vachhani
Colleague at Horizontal DigitalVadodara, Gujarat, India, India
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NV
Nishil Vahia, Pmpยฎ, Csmยฎ, Cspoยฎ
Colleague at Horizontal DigitalVadodara, Gujarat, India, India
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UV
Utkarsh Vikram Singh
Colleague at Horizontal DigitalIndia, India
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SS
Shiksha S.
Colleague at Horizontal DigitalHaryana, India, India
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NS
Neeraj Sharma
Colleague at Horizontal DigitalJaipur, Rajasthan, India, India
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TS
Tj Shaffer
Colleague at Horizontal DigitalMinneapolis, Minnesota, United States, United States
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ER
Eric Ranschau
Colleague at Horizontal DigitalMinneapolis, Minnesota, United States, United States
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RS
Ruchi Singhal
Colleague at Horizontal DigitalJaipur, Rajasthan, India, India
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Quick answers generated from the profile data available on this page.
Steve Dunn works for Horizontal Digital.
Steve Dunn is listed as AVAILABLE FEB 2025 | Martech CX Consultant & Enterprise UX Specialist | Circle Facilitator at Horizontal Digital.
Steve Dunn is based in Netherlands, Netherlands, Netherlands while working with Horizontal Digital.
Steve Dunn has worked for Horizontal Digital, Rapp, Groupm, Birdsatfive, and Wunderman Thompson Map.
Steve Dunn's colleagues at Horizontal Digital include Fahd Belahmidi, Karan Raghwani, Dhwani Vachhani, Nishil Vahia, Pmpยฎ, Csmยฎ, Cspoยฎ, and Utkarsh Vikram Singh.
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