Steve Garrison Email & Phone Number

I am a training, coaching, and management professional with experience delivering orientation, on-boarding, and ongoing training programs to a 6-time J.D. Power Certified Call Center. Insatiable appetite for knowledge leads to becoming an expert at whatever field or industry I choose. With over 20 years of progressive experience including Store Management, Training, and Coaching capacities, I have never strayed far from direct customer contact. My strong analysis skills coupled with high enthusiasm, pleasant demeanor, and the heart of a teacher will bring confidence to any role in your organization.- Core Compentencies -Sales LeadershipTechnical Skills DevelopmentStrategic Problem SolvingInsatiable Appetite for LearningInternal CommunicationsEngaging Adult LearnersDesign/Development of training materialsSoftware DocumentationSales and Customer Service TrainingCommunication Skills TrainingEscalation ResolutionRapid mastery of new content/skills- Specialties -Automotive Repair/Tires/Parts/ConsultationOSHA ComplianceBusiness ManagementCall CentersRetentionCustomer ServiceComputer Skills TrainingIndustries: Deregulated Natural Gas, Automotive, Heating and Air Conditioning

Listed skills include Training, Call Centers, Customer Service, Employee Training, and 49 others.