Programme Manager for Rural Broadband and Mobile Initiatives.

Currently working with the following organisations:Crown Infrastructure Partners LimitedProgramme Manager for Rural Broadband Initiative 2 and Mobile BlackspotsManagement of two significant government initiatives in Rural Broadband with budgets totalling $150m. Delivering Broadband services to remote rural businesses and residences. Improving Mobile coverage in remote areas to enhance safety on highways and enrich tourist experiences at popular destinations.As programme manager my 30+ years experience in ICT spanning technical, commercial and operational perspectives is helping deliver high quality outcomes for these complex developments. I bring:- A highly organised, well-structured approach in day-to-day project management- Clarity of focus to the projects' complexities through a mix of strategic vision and pragmatism- Strong industry engagement with a wide range of stakeholders through proactive networking- Collaborative liaison with government policy makers- Technical and commercial expertiseMinistry of Business, Innovation and EmploymentSpecialist Telecommunications Engineering and Market ExpertThis is a diverse, on-call role needing breadth of experience and a can-do attitude. So far I have turned my hand to:- Strategy development working with a variety of government agencies- Developing and running training for new staff

Accountability for Ericsson’s New Zealand operations and profitability including key accountmanagement and ownership of local performance metrics. Established regular engagement between local staff and trans-Tasman stakeholders to ensure strategic alignment and common culture. Broadened Ericsson’s footprint in New Zealand by steering break-in project using emerging 4G mobile technologies. - Improved profitability of the local subsidiary in times of market constriction by leading a number of major change programs. Over time this has included management of communications costs, office moves and headcount reductions. In all cases ensured that people were dealt with professionally and compassionately.- Enhanced margins despite competitive pressures by engaging low-cost off-shore competence to implement and integrate large technology projects. - Improved profitability of legacy support contracts despite reduced scope.- Gained repeat business against entrenched competitors through high Customer Satisfaction ratings after excellent project delivery and after-sales support.

Drove multi-customer program to develop business in fixed and mobile network equipment and services resulting in contracts for 4G mobile and fibre optic technologies. Closed deals to supply software and services for a Cloud-based Fulfilment stack into a major telco re-engineering project. Established commercial business processes for opportunity selection and project delivery. Fostered strong customer relationships throughout the sales team.- Secured local cash-flow by selling significant multi-year contracts to supply optical network equipment and support services to NorthPower and Chorus under the government Ultra Fast Broadband programme.- Directed a large multi-customer sales campaign and negotiated a complex legal and commercial frame agreement with Crown Fibre Holdings. - Maintained and grew the relationship with a Utility company despite unexpected commercial and technical issues related to portfolio consolidation. Worked with the customer to launch their Metro Ethernet service and to form business cases for other opportunities in unregulated digital services. - Optimised pre-sales budgets and prioritised human resources through the use of a structured opportunity qualification process.

Managed global and regional marketing programs into New Zealand. Grew relationships and business with non-telco customers including Metro Ethernet Broadband with a major utility.- Achieved a thought leadership position for Ericsson in Fibre Broadband through the use of high quality marketing engagements with key prospects and media channels in anticipation of government broadband initiatives.- Exceeded ‘Share of Voice’ metrics in local media by fostering positive relationships with key outlets and journalists. Used knowledge of the NZ industry and global trends to tailor relevant releases ensuring strong take-up.

Initiated culture change to lead a trans-Tasman team of engineers and marketers to deliver strategic and tactical solutions in the area of fixed-wire broadband networks and radio transmission systems.- Gained funding for local business initiatives such as establishing a multi-customer bid team to pursue UFB prospects, and major sponsorship initiatives to drive local brand objectives by influencing regional and global stakeholders through strong communication of vision.

Implemented promotional activities across the Ericsson NZ group for strategy development and deployment, brand building and sponsorship to both business and consumer prospects using media including television, radio, print, Point of Sale and incentive programs. - Established Ericsson from a zero base as a household brand via strategic sponsorships: Ericsson Stadium, NZ Warriors, and Americas Cup 2000 to drive the sale of consumer, business, and telco offerings- Won Best Overall and Best Medium Budget Sponsorships - Australasian Sponsorship Marketing Association 1996

Management of marketing and channel activities for telephone systems and mobile phones. - Grew mobile phone and accessory business rapidly from zero to $NZ20M in just over 2 years to establish a leading position in the new digital mobile market. - Consolidated a large number of multi-brand outlets to establish a national base of focussed dealerships for digital telephone systems.