Steve Marcus is a Director Metrics and Sales Transformation at Horizon Blue Cross Blue Shield of New Jersey at Horizon Blue Cross Blue Shield of New Jersey. He possess expertise in process improvement, leadership, vendor management, management, crm and 13 more skills. Colleagues describe him as "In the short time I had to work with Steve, I was exposed to his excellent leadership qualities. Steve listens, coaches and mentors, and goes to bat for his project managers. He also sets a great example of how to establish effective relationships with sponsors and stakeholders. I would highly recommend Steve for a leadership role at any organization, and would gladly work with him again." and "Steve Marcus is one of those rare people who can ferret out the answer to any question, no matter how esoteric. He either has the information himself or knows where to find it. More importantly, however, Steve is an excellent analytic, capable of taking complex data and sifting it down to simple fact. He developed a measurement of client complexity that we continue to use as a baseline for evaluating workloads and efficiency. Such a focus on process and information, however, never made Steve inaccessible. As a leader in the organization, Steve received raved reviews from his staff for being someone who not only understood their work, but who could effectively coach them to be better at doing it. I consider myself very lucky to have had the opportunity to work with Steve."