Steven Decker Email & Phone Number

Indianapolis, Indiana

-- Assisted individuals finding educational resources related to college programs, job and career information, and preparing resumes.-- Architected, coded, and implemented a user/class management system for staff.

Milan, Mi

Developed classes for and instructed students on both theory and hands-on shop work related to automotive braking systems, engine repair and rebuild, and electronics using ASE certified training manuals.

Indianapolis, Indiana Area

-- Provided high level network support on the Double-Take disaster recovery product to government and Fortune 500 companies.-- Recreated complex customer scenarios with highly integrated environments, including geographically separated clusters using Virtual Server 2005.-- Created a small ASP.NET website coded in Virtual Basic to automatically parse zipped log files into HTML in order to quickly show standard problem conditions and reduce ticket times.

Kokomo, Indiana Area

--Maintained Network Administrator job duties while transitioning into the Network Manager position.-- Responsible for all back office operations of the bank network from the network/phone jack down.-- Responsible for hiring, firing, evaluation, coaching, training, and management of a team of 4 network support staff.-- Responsible for network and security procedures, policy, reporting action, including disaster and recovery planning and budgetary documents.-- Vetted and managed all vendor relationships and contracts-- Managed the implementation of changes in procedure and practice in order to comply with IT audits and federal banking regulations such as Serbanes-Oxley.

Kokomo, Indiana Area

-- Provided 24/7 support for all areas of the bank network at all 28+ locations.-- Project lead responsibility for network and server design changes, new systems, upgrades, etc.-- Resolved unsolvable trouble tickets in the ticketing system and updated the knowledgebase.-- Created and updated policies, procedures, standards for the department and trained other technicians accordingly.-- Cisco network architecture, configuration, implementation, monitoring, documentation, and troubleshooting responsibility regarding routers, switches, SAN fiber fabric, firewalls, remote access, video, and voice.-- In charge of backup/vaulting software installation, configuration, and monitoring including related NAS hardware.-- Windows/Netware/UNIX server systems environment accountability for all aspects of the bank’s highly integrated environment.-- Server room systems monitoring, maintenance, and planning, including fire suppression systems, magnetic locks, air conditioning, humidity, power, and backup power units.-- Security systems responsibility for the implementation, monitoring, and reporting of magnetic key card systems, networked security cameras, antivirus products, firewalls, intrusion prevention/detection devices, penetration and vulnerability testing, system updates, internet usage monitoring and new technologies.-- Phone system installation and management, including punching down phone extensions, configuring hunt groups, call routing, new extensions, voice mailboxes, night messages, and expanding capacity.

B.S., Business Administation

A.S., Computer Science