Sr. Director -- Government, Payroll And Commercial Prepaid Product Management
Foster City, Ca
-- Portfolio Management: Partnered with top-5 U.S. banks, program managers, prepaid processors and other card issuers to provide Visa branded prepaid payment solutions to millions of unbanked or underserved recipients. Payment segments included: Public Sector (G2C,G2B – 100+ State & Federal programs), Payroll (B2C – 1,500+ Employers) and Commercial (B2C, B2B – 100+ Rebate, Reward, Incentive and Travel) programs. -- Business Development: Collaborated with sales team to realize ongoing, double-digit Y-O-Y portfolio growth across product lines. Select activities included: Providing pre-RFP industry SME product expertise to numerous government agencies and large corporates; Aligning with partners to led with Visa when bidding on new business; Supporting deal pricing; Supporting multiple clients bidding in parallel on open RFQs and RFPs. -- Key Client Support: Drove key product initiatives across product lines including: On-going SME partner support, best practices consultations and industry comparison scorecards, marketing campaigns (digital, mail, etc.), cardholder research (industry segment summary, cardholder insights [qualitative, quantitative, annual surveys, etc.]) as well as supporting various Industry and Regulatory initiatives. Partnered with global regional product offices to share US SME best practices with their key regional issuers looking to pursue new prepaid opportunities (cross-border, disaster, travel, etc.) within local markets.-- Budgeting, volume forecasting: Managed $MMs annual budget required to support various client initiatives, marketing efforts and cardholder “insight” research as well as legal, regulatory and other general industry support. Responsible for monthly forecasting $BBs cardholder cash (ATM and Teller Withdrawals) and POS sales (PIN & Signature) volumes across product lines.