- Targeted both offline and online consumers by designing a multi-pronged and comprehensivemarketing strategy.- Directed development of interactive, direct marketing, media, creative, sales promotion and PRstrategies.- Championed marketing programs and general business solutions resulting in increased customertraffic and sales.- Preserved brand integrity by monitoring the consistency and quality of marketing content bothonline and on-site locations nationwide.

- Created company personnel policies, standard operating procedures and employee handbookswhich resulted in maximum time efficiency.- Coordinated and facilitated all new-hire orientations as far as in-processing new soldiers into theirassigned units and keep accountability of their unit strength as far as number of soldiers allowed inthat certain unit for maximum mission readiness.- Managed the employee awards programs to include preparing and conducting ceremony scripts,seating arrangements and ceremony coordination at two ranks below the usual pay grade whichresulted in many successful awards presentations.- On top of assigned duty positions such as Strength Manager and Awards Supervisor, served as aCustomer Service Representative and would assist in daily issues that Soldiers were facingranging from pay inquiries, housing allowance issues to punitive action cases.