Steven Graves

Steven Graves Email and Phone Number

Customer Success Leader @ Oracle
redwood shores, california, united states
Steven Graves's Location
Denver Metropolitan Area, United States
Steven Graves's Contact Details
About Steven Graves

Steven Graves is a Customer Success Leader at Oracle. He possess expertise in business analysis, project management, change management, it strategy, program management and 21 more skills.

Steven Graves's Current Company Details
Oracle

Oracle

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Customer Success Leader
redwood shores, california, united states
Website:
oracle.com
Employees:
184101
Steven Graves Work Experience Details
  • Oracle
    Customer Success Director
    Oracle Jun 2024 - Present
    Denver, Colorado, United States
    View
  • Oracle
    Customer Success Director
    Oracle Jun 2024 - Present
    Denver, Colorado, United States
    View
  • Billingplatform
    Senior Customer Success Manager
    Billingplatform Jun 2021 - Jun 2023
    Denver, Colorado, United States
    View
  • Zuora
    Senior Customer Success Manager
    Zuora Apr 2020 - Jun 2021
    Denver, Colorado, United States
    View
  • Serenova
    Senior Saas Technical Account & Customer Success Manager
    Serenova Oct 2015 - Nov 2019
    Greater Denver Area
    ✧ Forecasted, tracked, and compiled key account metrics (service levels, usage trends, and product performance using SalesForce), providing delivery of account and technology reviews to strategic accounts weekly, monthly, and quarterly.✧ Acted as the single point of technical contact and primary escalation resource, exceeding customer service levels and drive resolutions.
    View
  • Routematch Software
    Director Of Professional Services (Saas)
    Routematch Software Oct 2013 - Oct 2015
    Greater Denver Area
    View
  • Grant Thornton Llp
    Director Of Project & Relationship Management
    Grant Thornton Llp May 1996 - Aug 2013
    Greater Chicago Area
    - Met with and assisted clients in determining needs and solutions.- Sold third-party software and consulting services to clients.- Led and organized teams through all project phases.- Assessed additional needs and services.
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  • Ibm
    Team Lead Of Test And Integration
    Ibm Jan 1995 - May 1996
    Somers, New York
    - Directed Team in testing and integrating hardware and software for executive systems.- Lead team in designing, testing and implementing new technologies.
    View

Steven Graves Skills

Business Analysis Project Management Change Management It Strategy Program Management Professional Services Leadership Team Leadership Client Services Customer Service Microsoft Office Itil V3 Foundations Certified Servicenow Reporting Integration Testing Consulting Saas Team Building Management Crm Strategic Planning Account Management Process Improvement Business Process Improvement Customer Relationship Management Software As A Service

Steven Graves Education Details

Frequently Asked Questions about Steven Graves

What company does Steven Graves work for?

Steven Graves works for Oracle

What is Steven Graves's role at the current company?

Steven Graves's current role is Customer Success Leader.

What is Steven Graves's email address?

Steven Graves's email address is steven.graves@gt.com

What is Steven Graves's direct phone number?

Steven Graves's direct phone number is (800) 411*****

What schools did Steven Graves attend?

Steven Graves attended Brigham Young University, Metropolitan State University Of Denver, Dixie State University.

What skills is Steven Graves known for?

Steven Graves has skills like Business Analysis, Project Management, Change Management, It Strategy, Program Management, Professional Services, Leadership, Team Leadership, Client Services, Customer Service, Microsoft Office, Itil V3 Foundations Certified.

Who are Steven Graves's colleagues?

Steven Graves's colleagues are Abhay Bhavsar, Akash Singh, Eric Delylle, Remus Costache, Elena Dumitrescu, Ajay Kumar, Mihaela Buhalau.

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