Steven Ly Email & Phone Number

Irvine, California, United States

Irvine, California, United States

• Disassembled and reassembled office PC workstations, ensuring proper configuration and minimal downtime.• Replaced and tested batteries for UPS backup battery supply units to maintain continuous power and protect critical systems.• Diagnosed hardware issues during workstation disassembly, resolving potential problems before reassembly and after according to the recipient’s request.• Coordinated with team members and point of contact to efficiently manage multiple workstation setups and battery replacements across the office.

Long Beach, California, United States

• Prepare 1040 tax returns by obtaining all income sources, relevant documents, and information by interacting with clients and providing quality customer service.• Quality Review tax returns to comply with IRS guidelines and collaborations with coordinators by amending tax errors and developing preparation strategies.• Gain research knowledge required to assess and apply relevant deductions, credits, and tax treaty provisions for non-resident and resident aliens.• Complete advanced, foreign student, and quality review VITA/TCE certifications.

Westminster, California, United States

• Accurately process customer orders made in person, phone, and drive-through• Responsible for receiving and maintaining customer’s orders to ensure expectations are met in a timely manner• Experienced with cash handling and conducting sales audits at the end of each closing shift

Bachelor Of Science - Bs, Accounting

Associate'S Degree

High School Diploma