- HR Management: Oversee benefits administration, recruitment and hiring processes, and employee relations. Using a DEI lens, develop and implement HR policies and procedures. - Financial Management: Prepare and manage budgets, oversee accounting and financial reporting, and ensure compliance with financial regulations. - Office Management: Oversee day-to-day office operations, ensuring a clean, organized, and functional workspace. Manage vendors, contracts, and maintenance. - IT Support: Manage IT functions, maintain office equipment and software, and support the onboarding of new technologies. - Board Liaison: Serve as a liaison to various board committees, providing updates and recommendations.

- Developing yearly service provision and compliance plans for Workforce Development, Case Management, and Legal Services departments - Financial management tasks including monitoring program expenditures, tracking assets, supplies ordering, accounts reconciliation, and reporting for 29 contracts - Assisting Program Director in managing time and effort for 25 FTEs - Representing the program and advocating for clients at stakeholder events, community partner meetings, and public information sessions

Provided patient driven care in a high-volume clinical environment by coordinating across various departments and organizations. Participated in workshops resulting in institution-wide changes in policy and procedure. Created Excel workbooks to monitor and evaluate patient scheduling accuracy.

Compiled daily attendance and operational revenues data. Reconciled end-of-day ticket and service sales. Created technical manual for use of Vantix Systems’ ATMS+ Patron Management Software. Prioritized tasks and delegated to a staff of 15 – 20 persons. Identified potential leaders by providing opportunities for additional responsibilities and advancement. Operated projector and film equipment for IMAX theatre.

Daily restocking of store product with grocery department team. Assisted recent and existing staff with understanding and implementing department procedures. Performed quarterly inventory verification.