Steven Shen

Steven Shen Email and Phone Number

Assistant Director, Entry, Events and Revenue Operations @ Universal Beijing Resort
Beijing, China
Steven Shen's Location
Beijing, China, China
Steven Shen's Contact Details

Steven Shen work email

Steven Shen personal email

n/a
About Steven Shen

Steven Shen is a Assistant Director, Entry, Events and Revenue Operations at Universal Beijing Resort. He possess expertise in microsoft office, customer service, teamwork, event management, event planning and 18 more skills. He is proficient in English.

Steven Shen's Current Company Details
Universal Beijing Resort

Universal Beijing Resort

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Assistant Director, Entry, Events and Revenue Operations
Beijing, China
Website:
btghg.com
Employees:
1567
Steven Shen Work Experience Details
  • Universal Beijing Resort
    Assistant Director, Entry, Events And Revenue Operations
    Universal Beijing Resort
    Beijing, China
  • Universal Beijing Resort
    Assistant Director, Entry, Events & Revenue Operations
    Universal Beijing Resort Jun 2022 - Present
    Beijing, China
  • 北京环球度假区
    Assistant Director, Admissions
    北京环球度假区 Mar 2022 - Jun 2022
    中国 北京市
  • Universal Beijing Resort
    Senior Manager, Admissions
    Universal Beijing Resort Oct 2020 - Feb 2022
    Beijing, China
  • 北京环球主题公园及度假区
    Manager, Admissions
    北京环球主题公园及度假区 Apr 2019 - Oct 2020
    Beijing City, China
  • Shanghai Shimao Co., Ltd.
    Operations Manager
    Shanghai Shimao Co., Ltd. May 2018 - Apr 2019
    Hello Kitty Shanghai Times
  • Merlin Entertainments Plc
    Assistant Operations Manager
    Merlin Entertainments Plc Sep 2017 - May 2018
    Legoland Discovery Centre Shanghai
  • Merlin Entertainments Plc
    Duty Manager, Operations
    Merlin Entertainments Plc Feb 2016 - Aug 2017
    Shanghai City, China
    Overall in-charge Daily Operations at Legoland Discovery Centre ShanghaiWorking as a liaison with different stakeholders to maintain Management Working closely with different stakeholders to develop Incident Management Plan and Emergency Interacting with all lines of business and is responsible for the Guest experience by holding Leaders and hosts accountable for Operational ExcellenceTaking corrective actions, and providing communication, mentoring, coaching and feedback where… Show more Overall in-charge Daily Operations at Legoland Discovery Centre ShanghaiWorking as a liaison with different stakeholders to maintain Management Working closely with different stakeholders to develop Incident Management Plan and Emergency Interacting with all lines of business and is responsible for the Guest experience by holding Leaders and hosts accountable for Operational ExcellenceTaking corrective actions, and providing communication, mentoring, coaching and feedback where needed.Working as a GALAXY Ticketing System SUPERUSER Show less
  • Shanghai Disney Resort
    Guest Service Manager, Custodial Operation
    Shanghai Disney Resort Sep 2015 - Jan 2016
    Shanghai City, China
  • Shanghai Disney Resort
    Assistant To Project Development Director
    Shanghai Disney Resort Feb 2013 - Aug 2015
    Shanghai City, China
  • Walt Disney World
    Ride Operator
    Walt Disney World May 2012 - Dec 2012
    Orlando, Florida Area
    Magic Carpets&Tiki Room at Magic Kingdom
  • Walt Disney World
    Merchandiser
    Walt Disney World May 2012 - Dec 2012
    Orlando, Florida Area
    Hollywood Studio Merchandise

Steven Shen Skills

Microsoft Office Customer Service Teamwork Event Management Event Planning Entertainment English Hospitality Public Relations Social Media Time Management Powerpoint Microsoft Word Microsoft Excel Photoshop Research Human Resources Recruiting Employee Relations Outlook Tourism Resorts Project Delivery

Steven Shen Education Details

Frequently Asked Questions about Steven Shen

What company does Steven Shen work for?

Steven Shen works for Universal Beijing Resort

What is Steven Shen's role at the current company?

Steven Shen's current role is Assistant Director, Entry, Events and Revenue Operations.

What is Steven Shen's email address?

Steven Shen's email address is 362722242@qq.com

What schools did Steven Shen attend?

Steven Shen attended Dickinson State University.

What are some of Steven Shen's interests?

Steven Shen has interest in Social Services.

What skills is Steven Shen known for?

Steven Shen has skills like Microsoft Office, Customer Service, Teamwork, Event Management, Event Planning, Entertainment, English, Hospitality, Public Relations, Social Media, Time Management, Powerpoint.

Who are Steven Shen's colleagues?

Steven Shen's colleagues are Barry Chen, Bob Xiao, Susie L., Michelle Wei Xiaomeng, 马志宇, Gin Wang, Wenqi Ren.

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