Receive incoming calls from Cardholders and Banks concerning credit card accounts. Take payments and requests for changes to accounts including address and phone numbers. Setting up administrative accounts online for businesses. Close and freeze accounts and take requests for increasing credit limits. Take requests for locating old statements and emailing to customers. Make outgoing calls to cardholders to inform them of compromised accounts and transfer to Fraud Department… Show more Receive incoming calls from Cardholders and Banks concerning credit card accounts. Take payments and requests for changes to accounts including address and phone numbers. Setting up administrative accounts online for businesses. Close and freeze accounts and take requests for increasing credit limits. Take requests for locating old statements and emailing to customers. Make outgoing calls to cardholders to inform them of compromised accounts and transfer to Fraud Department to close the accounts. Help customers with their online accounts to unlock users and reset passwords. Show less

· View and verify required Electronic Documents sent in by potential customers for enrollment in Employee Purchase Program. View and calculate employee paystubs for qualification of allotment amounts to be deducted from payroll for purchases made from the Purchasing Power website.· Notate any invalid or missing Documents and send correspondence directly to the customer’s email for review and to resend the correct Documents for orders.· Work orders from daily spreadsheet to verifiy… Show more · View and verify required Electronic Documents sent in by potential customers for enrollment in Employee Purchase Program. View and calculate employee paystubs for qualification of allotment amounts to be deducted from payroll for purchases made from the Purchasing Power website.· Notate any invalid or missing Documents and send correspondence directly to the customer’s email for review and to resend the correct Documents for orders.· Work orders from daily spreadsheet to verifiy customer”s Shipping Addresses using Google Maps and USPS website.Mark orders as Valid or Unable To Locate for completion of orders. Show less

Vendor Network Representative· Worked on a special project as an Affiant to validate, audit, and sign affidavits to be sent to Attorney Firms for delinquent College Student Loans. Completing a minimum of fifty affidavits per day.· Investigate, process and verify Student Loan documents for possible fraud, using a manual technique in resolving the handwriting style of signatures on Loan Applications and Disbursement Checks and send recommendations to Legal Council for review.· Create,… Show more Vendor Network Representative· Worked on a special project as an Affiant to validate, audit, and sign affidavits to be sent to Attorney Firms for delinquent College Student Loans. Completing a minimum of fifty affidavits per day.· Investigate, process and verify Student Loan documents for possible fraud, using a manual technique in resolving the handwriting style of signatures on Loan Applications and Disbursement Checks and send recommendations to Legal Council for review.· Create, update and maintain required spreadsheets of fraudulent College Student Loans.· Scan, sort,and prepare Legal Documents-hard copy/ electronic files-within a time frame.· Provide Customer Service for incoming calls for National Attorney Network (NAN) directing account holders to call Attorney Firms.· Responsible for entire office supply inventory. Ordering office and shipping supplies for sixty employees.Communicating with Supply Vendors concerning any issues with orders.Bankruptcy / Probate Representative· Receive inbound calls in Probate Department to assist family members of deceased cardholders of Federated Department Stores (Macy’s, Bloomingdales), to properly code accounts as inactive.· Report daily to Legal Council on Federated Department Stores accounts for review of customers spending habits ninety days prior of filing for Bankruptcy for possible non-dischargability of Bankruptcy debt. Report findings to Client.· Performed in Bankruptcy Department receiving incoming calls from Bankruptcy debtors, lawyers and Trustees, to provide recommendations regarding Bankruptcy issues and Credit Reporting problems.· File electronic Proof of Claims/ Media in all U.S. District Courts for Creditors.· Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.· Train co-workers on multiple job tasks. Back-up team members when needed.· Updating and monitoring Tracking Reports. Show less

• Processed film. Print custom color and black & white photographs for Agencies and Photographers. Managed Auto-Print Department.Processed Mini-Lab work. Contact prints from negatives and slides. Analyzed negatives for proper color mix.Processed and printed final prints. Provided custom spotting and touch-up.• Trim and Package finished photographs.