Lead store in store manager's absence. Performed all interviews and hiring for store. Review and finalize weekly payroll.Overseeing one-hundred-sixty plus associates.Respond to customer needs and complaints. Acknowledge and reward associate performance.

Provide area specific training for all new fresh area department managers in Connecticut, Massachusetts, and Rhode Island at Academy store. Subject matter expert for perishable departments. Provide leadership throughout fresh areas in Academy store to ensure departments are meeting all company standards and running proper One Best Way procedures.

Provided remarkable customer service.Ability to work under pressure.Promptly answer customer calls.Ability to operate a cash register.Follow proper procedure for handling claims.knowledgeable about all sections of the store and products within each department.Ensured that merchandise was properly labeled and priced.Replenished stock from the warehouse.Promptly cleaned all spills. Kept the floor clear of objects.Follow all safety and emergency rules and regulations.

Assisted students in academic achievement in Astronomy courses by meeting them on a regular basis to clarify learning problems and work on study skills.