During my tenure as Owner and Business Manager at Massage Envy LLC., the first franchised location in Manhattan, I honed my skills in leadership, sales, and team development. Managing a diverse team across all functions, including HR, administration, and finance, I successfully drove alignment towards organizational goals. My leadership resulted in the Manhattan location becoming one of the most profitable in the company, with a focus on exceptional customer service and outstanding membership sales and retention. I also implemented innovative sales strategies and role-playing techniques to optimize team performance. It was a rewarding experience to contribute to the growth and success of Massage Envy.

As owner and general manager of Schmooze Restaurant, I led all aspects of operations with a focus on delivering exceptional customer experiences and driving business growth. With a hands-on approach, I implemented effective business strategies, managed day-to-day operations, and fostered a positive work environment for our team. One of my proudest accomplishments was developing and implementing a one-of-a-kind draft cocktail program, which became a focal point of our dining experience. Through strategic marketing initiatives and innovative branding efforts, we attracted new customers and maintained a loyal patron base. It was a rewarding experience to create a unique dining atmosphere and contribute to the success of Schmooze.