Steven Smith Email & Phone Number

United States

Pennsburg, Pa

-Oversee staff of 20+ people.-Take item inventory weekly and place orders accordingly.-Oversee store marketing and franchise promotions.-Training and development of current employees and new hires.-Seek business outside regular means: i.e., fundraisers, school programs, local business promotions.

Limerick, Pa

Responsibilities-Maintain expansive respondent database using ARCS Panel Management System.-Use logic and workflows to program detailed qualifying screener questionnaires using ARCS Panel Management System.-Conduct daily briefing meetings with Recruiting Team.-Receive and rectify respondent issues via incoming calls and emails.-Provide support across all departments.-Train the Programming and Recruiting team/new hires on recruiting software with new features and details.-Work alongside Project Managers to execute studies and methods in a timely manner.-Travel offsite to complete studies outside of job details.Accomplishments-Created the companywide Privacy Policy.-Became Recruiting Manager in 18 months.

Limerick, Pa

Responsibilities-Maintain and build client relationships.-Obtain company objectives.-Meet and exceed quarterly quota expectation by 30%+ per quarter.-Assist with daily branch operations.-Oversee and coach colleagues with updated regulations and standards.-Provide top tier client experiences.-Assist branch manager with scheduling.-Taking on responsibilities outside of expected role.Accomplishments-Greater Philadelphia Region 2016 Top Performer for customer experience.-Team member of top tier branch performance in Greater Philadelphia Region 2016.-Acknowledged for above and beyond participation in development of employees and operations.

Pottstown, Pa

Responsibilities-Oversee daily operations.-Drive sales while also making sure that the staff is meeting the customer's needs and wants.-Make schedules bi-weekly.-Maintain and control proper inventory by processing spot counts, in transit reports and transfer out reports.-Maintain consistent contact with the buying department about new styles and trends that will benefit the store.-Conduct interviews and HR hiring paperwork.-Train team on new procedures and selling styles to maximize profit.-Work 1 on 1 with marketing and merchandising team to advertise and promote new products.Accomplishments-Increased overall sales through positive motivation and constant training.-Achieved 27% of total store sales for 2015-Received awards for Best Customer Service of 2015 and for surpassing $250,000 in personal sales in 2015.

West Norriton, Pa

Responsibilities-Greeted customers and established a repeat client base.-Promoted specials of the day and up-sold additional menu items.-Traveled to other locations for support.-Prepared breakfast and lunch in a corporate dining facility.Accomplishments-Brought several ideas that became general routines for optimizing time management.-Executed additional tasks for the Head Chef beyond expected responsibilities.-Built a repertoire with customers for repeat business.

King Of Prussia, Pa

Responsibilities-Set up and dismantled work zones for construction companies to maintain a safe working environment.-Resolved motorists' complaints efficiently and in a professional manner.-Continued education of traffic pattern behaviors beyond required standards.-Communicated with Co-workers about possible hazards or safety issues within work zones.Accomplishments-Maintained a zero-incident record for all sites worked at.

West Norriton, Pa

Responsibilities-Received and prepared specimens for testing.-Assisted supervisors with the distribution of workloads.-Oversaw daily send outs to other laboratories.-Worked with logistics for the coordination of specimen transport.-Certified for CV1000 Automated Aliquoting Machine as a Class 1 Operator.Accomplishments-Maintained one of the highest production output numbers of specimens.-Reconfigured the send out department for maximum efficiency and trained co-workers in the new process.-Won multiple awards for outstanding productivity and work ethics.

West Norriton, Pa

Responsibilities-Received and prepared specimens for testing.-Assisted supervisors with the distribution of workloads.-Oversaw daily send outs to other laboratories.-Worked with logistics for the coordination of specimen transport.-Certified for CV1000 Automated Aliquoting Machine as a Class 1 Operator.Accomplishments-Maintained one of the highest production output numbers of specimens.-Reconfigured the send out department for maximum efficiency and trained co-workers in the new process.-Won multiple awards for outstanding productivity and work ethics.

Pottstown, Pa

-Received and expedited food orders. -Maintained a high standard of cleanliness.-Prepped items for the grill and pizza stations.-Developed excellent time management skills for product delivery.

Chesterbrook, Pa

-Establish workstations for new and existing employees.-Maintain Data Center operations.-Build desktop PCs with proper interface for employees.-On-site filming for event and conferences.-Editing footage and audio files for company-wide distribution.-Exporting projects to proper media for training and promotional purposes.

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