As a member of the Digital team specifically supporting the development department, I make system improvements to streamline and augment the efficiency and success of fundraising campaigns and gift management. I consult and deliver on audience requests, feature improvements and operationalizing standard or complex tasks. I also support on maintaining compliance within the organization to ensure DSF meets CRA, PCI, and financial audit requirements. Other roles include sysadmin for Raiser's… Show more As a member of the Digital team specifically supporting the development department, I make system improvements to streamline and augment the efficiency and success of fundraising campaigns and gift management. I consult and deliver on audience requests, feature improvements and operationalizing standard or complex tasks. I also support on maintaining compliance within the organization to ensure DSF meets CRA, PCI, and financial audit requirements. Other roles include sysadmin for Raiser's Edge and Engaging Networks systems and frequent trouble-shooter and trainer. Show less

I am responsible for the management and deployment of CRM systems of the Foundation, used for all donor management, prospecting, campaign activities and public engagement and consisting of Salesforce and The Raiser's Edge. Manager to the Salesforce Admin and member of the Digital team.

I was responsible for managing the Raiser's Edge database and Netcommunity systems; preparing mailing lists; overseeing all donation-related data entry, receipting and acknowledgment; and providing support and training to all database users in the organization. I ensured compliance with CRA standards for the issuance of charitable tax receipts. Supporting all CRM and constituent data needs for the organization. Supporting donor prospecting and moves management activities.

As a consultant specializing in The Raisers Edge, I provided ongoing database support to imagine1day for two years until its Vancouver office ceased operations. I successfully implemented a system to track prospect pipeline activity, moves management, and ratings. Other projects included the development of dashboards, queries, exports, and reports to support various fundraising and financial administration initiatives. On-site meetings to conduct training with new staff and needs… Show more As a consultant specializing in The Raisers Edge, I provided ongoing database support to imagine1day for two years until its Vancouver office ceased operations. I successfully implemented a system to track prospect pipeline activity, moves management, and ratings. Other projects included the development of dashboards, queries, exports, and reports to support various fundraising and financial administration initiatives. On-site meetings to conduct training with new staff and needs assessment with the team occurred every other month or so and all other work was done remotely. Any database-related questions were directed to me and resolved promptly. Show less

As a senior manager, I was the direct supervisor of 6+ individuals on the Donor Services team and conducted all related tasks of team management, hiring, discipline and performance reviews. As The Raiser's Edge database administrator, I provided all related technical support to the Provincial office and the 30+ branches across the province. As a member of the development team, I supported fundraising initiatives by designing constituent profiles, moves management systems and prospect rating… Show more As a senior manager, I was the direct supervisor of 6+ individuals on the Donor Services team and conducted all related tasks of team management, hiring, discipline and performance reviews. As The Raiser's Edge database administrator, I provided all related technical support to the Provincial office and the 30+ branches across the province. As a member of the development team, I supported fundraising initiatives by designing constituent profiles, moves management systems and prospect rating tools. Maintaining the Raiser's Edge database included designing a number of complex tools for integrating data from external sources into the database. Budget management for the development department. Show less

As a member of the Finance team, I generated financial reports, fundraising progress reports and recorded journal entries. As a manager, I oversaw 5-6 donors services assistants and conducted all training and team management. As the database manager I developed numerous tools to integrate data from external sources and provided database support to the entire team including special events registration and auction payment systems complex reports to support fundraising initiatives.