Steven Rodriguez Email & Phone Number

Houston Galleria

Houston, Texas, United States

Houston, Texas, United States

Houston Galleria

- visual merchandiser for designer handbags, designer accessories and the sunglasses department. - Responsible for training new hires and assisting them with the pos system. - maintain the designer stockroom , implemented the current standard of how we organize our backstock. - selected and completed Nordstroms Future Leaders course- selected by the Regional VP for thinking outside the box and delivering exceptional service as the Crack the C.O.D.E. winner -

Houston, Texas

-Implemented a new way to process and accept shipment improving productivity and maximizing efficiency.-Created the daily Communication form for every week, which is used to inform team on the day's goals, who was scheduled and when breaks were, as well as hindsight's and updates.-Completly redesigned implementing standards setting the expectations for the stock room.-Made sound decisions that impacted our key metrics by limiting the time it took to do stock checks and maintaining… Show more -Implemented a new way to process and accept shipment improving productivity and maximizing efficiency.-Created the daily Communication form for every week, which is used to inform team on the day's goals, who was scheduled and when breaks were, as well as hindsight's and updates.-Completly redesigned implementing standards setting the expectations for the stock room.-Made sound decisions that impacted our key metrics by limiting the time it took to do stock checks and maintaining floor coverage.-Put in charge of collecting all the monthly paperwork and filing away ensuring all points were filled out meeting audit requirements.-Maintain the cleanliness of the backroom and all storage compartments.-Execute all morning procedures, opening registers, safe count, bag ordering, and managing the sales floor till the next manager arrived.-Execute Floor moves to maximize sales. Show less

Houston Galleria

• Acknowledge and assist all clients embodying the core values and company culture• By utilizing my resources within the store, delivering an elevated experience I can change a previous negative experiences to a positive one’s creating a strong relationship and maintaining brand loyalty • Ensure a strong follow up with clients to establish and build that relationship• Ranked number one in fragrance sales and number 2 in cross selling after my first month.• Achieved my December… Show more • Acknowledge and assist all clients embodying the core values and company culture• By utilizing my resources within the store, delivering an elevated experience I can change a previous negative experiences to a positive one’s creating a strong relationship and maintaining brand loyalty • Ensure a strong follow up with clients to establish and build that relationship• Ranked number one in fragrance sales and number 2 in cross selling after my first month.• Achieved my December goal of $75000 Show less

Neiman Marcus

• Provide excellent service acknowledging all guest, listening and understanding the needs of the client before suggesting options, capturing client information allowing for follow up and packaging their selection maintaining that luxury experience• Communicated the need of the business to the vendors and warehouse based on business results as well as hindsight’s weekly to the account executive.• Created sales opportunities by coordinating with other events in the store to promote the… Show more • Provide excellent service acknowledging all guest, listening and understanding the needs of the client before suggesting options, capturing client information allowing for follow up and packaging their selection maintaining that luxury experience• Communicated the need of the business to the vendors and warehouse based on business results as well as hindsight’s weekly to the account executive.• Created sales opportunities by coordinating with other events in the store to promote the brand and product• Used innovative methods when outreaching to future clients• Remerchandised and refreshed the counter weekly • Created the template House of Sillage uses to track all store sales• Through networking I successfully had 3 other departments showcase and support our line. Show less

Houston, Texas

Uphold and maintain a luxury atmosphere by providing a sincere welcome and offer my assistance if need be per clients request. Assist in inventory control by conducting floor counts through my shift. Uphold the Prada standards and expectations by suggesting options to fill in sell through as well as maintaining standards per company policy. Took the initiative to learn product knowledge and certain protocols required by the company. Requested more responsibility and was put in charge of… Show more Uphold and maintain a luxury atmosphere by providing a sincere welcome and offer my assistance if need be per clients request. Assist in inventory control by conducting floor counts through my shift. Uphold the Prada standards and expectations by suggesting options to fill in sell through as well as maintaining standards per company policy. Took the initiative to learn product knowledge and certain protocols required by the company. Requested more responsibility and was put in charge of conducting Store Audits every shift to realign us with company standards. Show less

Houston Premium Outlets

Managed daily operations, running the business following corporate guidelines. Implemented a more efficient way to receive and process our weekly shipment maximizing productivity. Successfully contributed to raising the stores key KPI'S by ensuring all product was represented on the floor especially accessories. Coach and develope team raising the expectation level of service we provide, clienteling effectively, and maximizing productivity. Successfully increased conversion maintaining its… Show more Managed daily operations, running the business following corporate guidelines. Implemented a more efficient way to receive and process our weekly shipment maximizing productivity. Successfully contributed to raising the stores key KPI'S by ensuring all product was represented on the floor especially accessories. Coach and develope team raising the expectation level of service we provide, clienteling effectively, and maximizing productivity. Successfully increased conversion maintaining its consistency. Show less

Webster, Texas

Coach and train new employees around creating an excellent experience for our clients. Drive sales by educating associates on product knowledge and selling strategies. Created employee development tracking sheets to ensure employees are up to expectations. As well as surveys to check for employee understandings of policies . Maintain visual displays and standards per company policy throughout the store. Creating a strong employee relations among all associates to decrease shrink in the store as… Show more Coach and train new employees around creating an excellent experience for our clients. Drive sales by educating associates on product knowledge and selling strategies. Created employee development tracking sheets to ensure employees are up to expectations. As well as surveys to check for employee understandings of policies . Maintain visual displays and standards per company policy throughout the store. Creating a strong employee relations among all associates to decrease shrink in the store as well as maintaining talent within the company. Assisted in store remodels and hiring for another location. Assist team in daily operations of a top 20 store in the company, 2nd biggest location in the Houston Market. Show less

Create passion around Brand. Coaching around product knowledge and standards. Drive sales and assist in achieving goals and contest.

Sugarland, Texas

Assist store manage in hiring and training new employees. Merchandise sales floor. Maintain visual standards. Create an open and fun environment for team .

Pearland, Texas

Received shipment truck and process merchandise onto sales floor. Created a more efficient way to seperate merchandise while processing to save payroll. Set visual displays throughtout store. Merchandise woman's product and assisted other departments. Assisted in store remodels throughout Houston region.

Customer service and style clients entering the store.Consistently a Top 3 performer in achieving individual daily sales goals.Took lead of merchandising mens product

Customer Service all guest in my department.Suggest multiple items if their option was unavailable.Cross trained in multiple departments.