Steve Hopper Email & Phone Number

Steve Hopper is a Experienced Customer Success Manager | Value driven analytics & data strategy | Passionate about Delivering Superior Customer Experiences | Driving Business Growth & Retention | Finding the "Story" in the Data at Michael Baker International. He possess expertise in military, military experience, security clearance, command, dod and 19 more skills. Colleagues describe him as "Steve is an exceptionally driven and a goal oriented professional. He is dependable and always delivers on what he commits. His ability to collaborate with different stakeholders across Organisation to ensure success of the customers is commendable. He has been a proactive member of the customer success team at Emburse & has been instrumental and dynamic contributor in setting up critical CS reports aligned with organisational strategies. He has deep understanding of customer… Show more"

Listed skills include Military, Military Experience, Security Clearance, Command, and 20 others.

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  Travel And Expense Manager

  Michael Baker International

  May 2024 - Present - Pittsburgh, Pennsylvania, United States

  Implement and lead 2,500 employee team thru "change management" with their new Travel and Expense System, Chrome River. Provide top notch customer service to diverse group of employees while ensuring compliance with internal business policies. Program Administrator for the American Express Card System with 85% adoption rate with 25M annual spend. Develop, create and present data drive analytics to executive leadership to make key business decisions based on actual spend.