Steve Kendall Email and Phone Number
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Experienced Senior Manager of Operations, Technical Support, Training, and Development Staff | Driving Excellence in Customer ServiceWelcome to my LinkedIn profile! With over 34 years of progressive experience in senior management roles, I have successfully led technical support, training, and development teams to achieve exceptional results. For the last several years, I have focused on the day-to-day operations of a successful Managed Services Provider as their Director of Operations.My passion lies in nurturing talents, fostering a customer-centric approach, and driving excellence in service delivery.Throughout my career, I have consistently demonstrated my ability to strategize, plan, and execute initiatives that improve overall team performance, enhance customer satisfaction, and optimize operational efficiency. My expertise lies in creating dynamic and positive work environments that empower individuals to maximize their potential and deliver exceptional results.Key Skills and Specializations:▪ Leadership and Team Development: Skilled in building and managing high-performing teams, fostering collaboration, and mentoring team members to nurture their skills and align them with organizational goals.▪ Technical Support Management: Deep understanding of technical support processes, tools, and methodologies. Proven ability to implement efficient incident management systems, optimize workflows, and achieve swift issue resolution.▪ Training and Development: Extensive experience developing and delivering comprehensive training programs to equip employees with the skills needed to excel in their roles and exceed customer expectations.▪ Customer Service Excellence: Dedicated to delivering extraordinary customer experiences by cultivating a culture of empathy, responsiveness, and continuous improvement across teams, resulting in increased customer satisfaction and loyalty.▪ Change Management: Skilled in leading teams through organizational transformations, leveraging effective change management strategies, and promoting adaptability to drive successful outcomes.
Jackson Technical
View- Website:
- jacksontechnical.com
- Employees:
- 16
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Director Of OperationsJackson Technical Apr 2018 - PresentTulsa, Ok, United States
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General ManagerMindfull Training, Events And Testing Apr 2018 - PresentTulsa, Oklahoma AreaMindFull offers Training, Event Space and Testing for the NE Oklahoma area. In addition we offer training nation wide through our live online system.
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OwnerProstar Computer Training And Consulting Oct 2012 - Apr 2018Tulsa, Oklahoma AreaProStar Computer Training and Consulting (Formerly Network Education Technologies) provides Training and Consulting Services throughout the US.Our corporate offices are located in Tulsa, OK.We offer training in all Microsoft Office 365, Microsoft SharePoint, Microsoft Project and Project Server, Adobe Design Suite as well as special custom courses for many of these products.Additionally we offer consulting services for SharePoint, SharePoint custom branded site development, InfoPath form creation and deployment and Microsoft Office integration. We also assist in the setup and deployment of Microsoft Project and Microsoft Project Server.We are also a Microsoft Office 365 Reseller and Cloud Partner.Training is offered in traditional day long sessions as well as specially developed mini sessions. These allow clients to send employees to only the sessions needed and reduce overall cost as well as time away from work.All of our training is designed to be delivered in person at our facility, at your facility regardless of location and through our Live by Wire online training.Live by Wire is real time training from your location with the instructor connecting to you in real time. This means if you only have 1 student you can attend a session in a cost effective and exciting way. We utilize all cloud based solutions for this training, you only need a web browser to connect. You can ask questions, see the instructors screens while they teach and perform all labs on your own. Let us know if you would like to take advantage of this exciting format for instruction. -
Vice President /Chief Technology Officer/ Technical InstructorNetwork Education Technologies (N.E.T.) Sep 2005 - Oct 2012Responsible for the day to day operations of company including staff management, partner management, accounting, facilities and business operations. I am also a certified instructor in Software Integration.
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GmMicrosoft Corporation Nov 1991 - May 2003 -
Director Of DevelopmentWang Laboratories, Inc May 1986 - Nov 1991
Steve Kendall Skills
Frequently Asked Questions about Steve Kendall
What company does Steve Kendall work for?
Steve Kendall works for Jackson Technical
What is Steve Kendall's role at the current company?
Steve Kendall's current role is Director of Operations.
What is Steve Kendall's email address?
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What is Steve Kendall's direct phone number?
Steve Kendall's direct phone number is +191864*****
What are some of Steve Kendall's interests?
Steve Kendall has interest in User Groups, Business Skills Training, Web Design, Project Management, Microsoft Partners, Sharepoint, Training, Windows 7, Exchange, Employee Development.
What skills is Steve Kendall known for?
Steve Kendall has skills like Sharepoint, Cloud Computing, Windows, Microsoft Technologies, Integration, Management, Networking, It Management, Training, Windows 7, Consulting, Microsoft Office.
Who are Steve Kendall's colleagues?
Steve Kendall's colleagues are Josh Dzianott, Matt Graham, Esq., Brian Lowery, Tyler Ramsey, Jason Holden, Tanner Meyer, Shane Ferguson.
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