Steven Parrott Email & Phone Number

United States

Reston, Virginia, United States

Driving innovation at the intersection of AI / ML, Ad-Tech, and media / cable technology. Successfully led the development and launch of AI-powered solutions that significantly enhanced operational efficiency and reduced costs for leading media, advertising and cable TV providers. Proven track record in building and scaling high-performing product teams, delivering transformative products to market, and driving sustainable revenue growth.

London, Uk

Provided strategic guidance, product strategy, banker / buyer engagement, and executive and organizational readiness to identify and guide company through complex merger and acquisition process for UK-based global telecom FinTech organization. Scope of responsibilities included all aspects of corporate development process to prepare organization for strategic sale and extended to Chief Product Officer (CPO) role and other key responsibilities to facilitate organizational success and development.1) Facilitated successful buyer and ecosystem positioning to maximize market and buyer engagement ultimately positioning Nextgen to execute its value creation initiatives. 2) Fostered productive relationships with CEO, key stakeholders and Board members in developing and understanding strategic plans and to prepare for sale.3) Drove transformative growth strategies and created sustainable value for organization as interim Chief Product Officer to achieve 2023 revenue and EBITDA targets.

Vienna, Virginia

Own the product definition, planning, software development and corporate strategy deliverables within TOMIA. Led cross-functional go-to-market strategies and launch of new services and solutions aimed at differentiating TOMIA in the global telecommunications market. Led day-to-day engagement with Vista Equity Partners / Executive Operating Board to execute investment thesis including target identification, acquisition, integration, and successful exit.1) Defined strategy, prioritized and executed product roadmap, and implemented SaaS-software customer solutions for telecom and FinTech solutions while achieving 100% bookings targets, as well as business unit revenue and profitability goals. 2) Engaged with customers and prospects to translate complex business problems into solutions aimed at creating new revenue streams and enabling new markets. Since 2020, 40% of new sales resulted from newly developed products in messaging, API-enabled mobility, roaming solutions, and product extensions.3) Solved customer satisfaction issues by leading reinvention of product UI / UX, eliminating technical debt and delivering positive customer experience resulting in 25 points+ improvement in net-promoter score (NPS).4) Corporate evangelist for industry events, customer user groups, analyst engagement and industry ratings / reports. Engagement led to TOMIA recognition as leader in key 3rd party Analyst reports.5) Led corporate strategy, M&A, and channel initiatives. Led acquisition of Starhome Mach introducing TOMIA into mobile ecosystem. Led successful sale / exit of TOMIA by Vista Equity Partners to Lumine Group.6) Partner with Sales, Professional Services and Operations teams to enable new customers sales, service engagements and profitable delivery to clients.

Tysons Corner, Virginia

Senior executive responsible for the development, delivery, marketing, and product lifecycle of MicroStrategy’s mobile identity and analytics solutions. MicroStrategy’s Usher product provided a unique combination of security, identity, and convenience for accessing digital and physical assets through mobile-first capabilities. Worked directly with CEO, CTO, and CMO to launch products from early stage through customer deployment. 1) Led cross-functional team of product managers, product marketers and engineering staff in software development, UI / UX, and service implementation for mobile analytics product.2) Sponsoring executive for go-to-market initiatives, global customers, and prospects to ensure service implementation, product quality, functional and usability testing, and escalation resolution.3) Responsible for revenue and profitability targets for Usher product line and achievement of key strategic initiatives aimed at expanding security and identity market share.

Herndon, Va

Senior business leader responsible for the creation, development, quality assurance and delivery of Identity and Access Management (IAM), Identity-as-a-Service (IDaaS) and cyber security product solutions and services for Exostar’s Aerospace and Defense (A&D) market vertical.1) Led team of experienced product managers, business analysts and project management professionals in executing product lifecycle and customer requirements for Exostar’s customer and service offerings.2) Business owner and P&L lead for Exostar’s A&D division. As lead, exceeded all key business metrics including revenue, EBITDA, cash, and profitability for division.3) Oversaw cross-divisional team of development and QA staff through full SDLC lifecycle. Introduced Agile best practices, test automation and upskilling of team resulting in decline in defect rate of ~25%.

Reston, Va

Senior executive responsible for the leadership, development and delivery of TNS’ mobility and roaming services product management, corporate marketing, and M&A initiatives. Led prioritization and development of new product enhancements, business development and strategic channel growth.1) Led the Divisional product, marketing, and communications initiatives from design through execution for telecom-oriented FinTech company aligned with divisional objectives and strategic / long-range goals. 2) Executed strategic M&A and corporate equity investments enhancing differentiated go-to-market position. 3) Delivered new SaaS-software product solutions resulting in year-over-year revenue growth and cost savings of more than 50% through the reduction of network, roaming and infrastructure costs.4) Executed corporate cost savings and restructuring initiatives to improve EBITDA of more than 20%.5) Led development of new strategic channel and partner relationships incorporating Tier 1 roaming, technology and partners to deliver advanced solutions to clients.6) Spearheaded the creation, prototyping and market rationalization of TNS’ identity verification and “big data” strategies leveraging TNS’ role in the telecom ecosystem.

Recruited to direct all product line aspects of Symantec’s (now Accenture Security) Managed Security Services (MSS) SaaS platform, including pricing, roadmap, system integration, and product evolution (e.g., cloud, mobile) strategies. Achieved best year ever and 70% YoY performance growth through management of solution development, product enhancements, strategy formulation, product marketing, and sales positioning, leading product line to its first $100M revenue year and improvement in operating margins by more than 10% each year.1) Spearheaded innovative approach in costing security solutions resulting in highest level of revenue and total contract value (TCV) growth with $50M in quarterly bookings exceeding target by 115%.2) Achieved “leader” recognition in Gartner Magic Quadrant and Forrester Wave Analysis reports, and highest rank for EMEA and APJ regions for market differentiated MSS product offerings.3) Reinvented the online user experience through top-to-bottom development of new UI / UX approach leveraging cross-functional teams in Agile software methodologies and practices.4) Significantly improved user satisfaction by reinventing the security experience through complete re-envisioning of MSS observability platform, UI / UX and incorporation of data, analytics to drive actionable insight. 5) Directed and facilitated cross-functional and Scrum teams in Agile software development methodologies and practices including back-log refinement / grooming, sprint planning, retrospectives, daily stand-ups, UAT and release planning.

Reston, Va

Managed all product line aspects of $1.3B product platform portfolio of Enterprise IP WAN, Managed Network Services (MNS), and Unified Communications. Directed solution development, pricing strategy, forecasting, and product marketing, maintaining annual growth of greater than 35%.1) Grew revenues from zero to $150M+ through strategic network and product enhancement initiatives that gained market share and expanded service capabilities in North America, Europe, Asia, and South America.2) Served as go-to contact for leading industry analysts, industry press briefings, and education initiatives. 3) Halted loss of customers to competitors by leading business case and product solution of Sprint’s enterprise VPN technology ultimately growing to $1.3B in revenue and ~1,000 customers.4) Product and business unit lead for strategic out-sourcing initiative (Network Advantage) while also ensuring overall service cost savings and improvement and increased customer satisfaction.5) Led negotiations and execution of international business development and global partnership strategies, creating 12 buy-side and 20+ sell-side carrier and partner relationships, worth $25M in annual revenue.6) Directed integration of 20 disparate systems into new customer-facing portal (Compass) enabling unique client analytics and insight. Solution generated rave reviews from customers and earned eight patents to-date.7) Brokered infrastructure sale to another ISP, negotiating $34M price while ensuring 100% customer conversion and zero service impact saving $20M in operating costs.Additional T-Mobile (Sprint-Nextel) roles: Senior Manager, Converged Wireless and IP Product Management (2005 – 2007), Group Manager (2002 – 2005), Global IP Product Manager (1999 – 2002).

Masters, Political Science / Public Administration

Bachelors, Political Science