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@ribbit.net
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Stevens Saintil is listed as Support Center Analyst at Leapfrog IT Services, a with 84 employees, based in Smyrna, Georgia, United States. AeroLeads shows a work email signal at ribbit.net and a matched LinkedIn profile for Stevens Saintil.
Stevens Saintil previously worked as Manager/Acting Coach at T-Mobile and Customer Service and Sales Representative at T-Mobile. Stevens Saintil holds Masters, Information Technology (Master’S), 3.87 from Kennesaw State University.
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Stevens Saintil is a Support Center Analyst at Leapfrog IT Services. He possess expertise in customer service, troubleshooting, microsoft excel, microsoft word, microsoft powerpoint and 9 more skills.
Listed skills include Customer Service, Troubleshooting, Microsoft Excel, Microsoft Word, and 10 others.
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Greater Atlanta Area
• Troubleshoot Windows XP/Vista/7/8 Professional+ workstation and Windows Server platform 2003/2008/2012• Perform system administration functions in a corporate/ business environment, with Active Directory Administration• Microsoft Office (all versions) and Exchange management• Apple OS, iOS & Hardware Support• Communicate service outages internally and externally, and escalate tickets appropriately
Miami/Fort Lauderdale Area
• Supervised and supported team of up to 20 members on an as needed basis while balancing customer, employee, and business needs • Communicated business strategies and results to Customer Service Representatives, empowering them as they resolved customer issues• Provided timely feedback to the management team on customer trends, issues and needs• Minimized call escalations through effective coaching and handled escalated calls
Miami/Fort Lauderdale Area
• Resolved product or service problems by clarifying the customer's concerns; determined the cause of the problem; selected and explained the best solution to solve the problem • Troubleshot various mobile devices and network issues by multitasking across multiple systems• Created debugging trouble tickets and resolved issues with engineering and web development teams
Miami/Fort Lauderdale Area
• Assisted in troubleshooting user problems relating to operating system issues, network connectivity, TCP/IP configuration, upgrades, MS Office products and internet connectivity• Performed installation of software and drivers and essential desktop troubleshooting
Other employees you can reach at ribbit.net. View company contacts for 84 employees →
Trevor Durham-Henderson
Colleague at Leapfrog It ServicesAtlanta, Georgia, United States
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JG
Justin Goodson
Colleague at Leapfrog It ServicesUnited States
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Elizabeth Hayes
Colleague at Leapfrog It ServicesAtlanta, Georgia, United States
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Jordan Moore
Colleague at Leapfrog It ServicesAtlanta, Georgia, United States
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Ashby Nau
Colleague at Leapfrog It ServicesNew York, United States
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Nicholas Piotrowski
Colleague at Leapfrog It ServicesAtlanta, Georgia, United States
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Darlene Sylvester
Colleague at Leapfrog It ServicesAtlanta, Georgia, United States
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Todd Austin
Colleague at Leapfrog It ServicesAtlanta, Georgia, United States
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Gregory M.
Colleague at Leapfrog It ServicesAtlanta, Georgia, United States
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Lex Helton
Colleague at Leapfrog It ServicesAtlanta, Georgia, United States
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Activities and Societies: Member of Upsilon Pi Epsilon Computer Science and Information Disciplines Honor Society at Kennesaw State.
Quick answers generated from the profile data available on this page.
Stevens Saintil works for Leapfrog IT Services.
Stevens Saintil is listed as Support Center Analyst at Leapfrog IT Services.
AeroLeads has found 1 work email signal at @ribbit.net for Stevens Saintil at Leapfrog IT Services.
Stevens Saintil is based in Smyrna, Georgia, United States while working with Leapfrog IT Services.
Stevens Saintil has worked for Leapfrog It Services, T-Mobile, and The Answer Group (Tag).
Stevens Saintil's colleagues at Leapfrog IT Services include Trevor Durham-Henderson, Justin Goodson, Elizabeth Hayes, Jordan Moore, and Ashby Nau.
You can use AeroLeads to view verified contact signals for Stevens Saintil at Leapfrog IT Services, including work email, phone, and LinkedIn data when available.
Stevens Saintil holds Masters, Information Technology (Master’S), 3.87 from Kennesaw State University.
Stevens Saintil is listed with skills including Customer Service, Troubleshooting, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Leadership, Windows, and Team Building.
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