Steven Jacobs Email & Phone Number

Michigan, United States

Managed Services Firm focused on supporting defense industry innovations through the unique opportunity to bring innovation programs to the largest National Guard training installation in the country. Access to ranges (hot or cold), restricted airspace, mock cities, massive maneuver areas, maritime capability, wide open RF spectrum, data acquisition and computations.If you are frustrated with scheduling challenges at traditional DoD testing/development centers, often causing significant delays in your program, we can help you.

Greater Detroit Area

As the founder of Velocity Data Centers, I help businesses across many industries create cost-effective, powerful on-site data centers. Our team works with many different kinds of organizations, including:* Crypto Mining* Defense Contractors* Government* Energy and Utility* IoT programs and researchOur specialized data centers are ideal for supporting different strategies including:*Hybrid IT*CORE & EDGE computing*Enterprise

Kalamazoo, Michigan Area

Enjoying the fellowship of the aircraft restoration volunteers, as well as the education and intellectual satisfaction of working on the FM-2 Wildcat recovered from Lake Michigan.

Steve provides strategic and tactical technology consulting to professional services firms. Specializing in backoffice operations, application hosting options and workflow optimization.

Steve is responsible for three distinct business functions that span around the globe. Global IT operations is the team responsible for customer revenue operations and support. Campus IT operations is the team responsible for global support of backoffice systems. Business Systems is the team responsible for CRM, financial reporting and sale/marketing support.Tasked with 4 major IT business strategies: - Relocate applications from internal data center to a "follow the sun" approach for maximum customer performance and satisfaction. Redeployed applications to Shanghi, London and San Jose data centers with application load balancing. - Implement global managed IP network. Network environments between Australian, European and US based teams limited, and created significant workflow bottlenecks for development, customer service and sales teams. Unified the network topology while simultaneously reduced network costs. - Transitioned to Salesforce.com. Eliminating the internal legacy finance & sales management system allowing truly global sales team engagement, opportunity tracking and financial reporting to leadership. - Implemented global VoIP. Dial by extension to global peers throughout the organization eliminated massive spend in international long distance charges, payback on this transition was measured in months.

Steve's responsibilities on the Business Integration team is to ensure the successful integration of technology systems for new acquisitions into the Thomson Reuters Tax & Accounting infrastructure. These responsibilities extend from backoffice systems such as email, lan/wan, desktop, CRM, through to front office business systems and customer revenue operations. Led the design and execution of integration strategies that ingested data center assets, telephony, information security, help desk. Liaison to business unit executives to ensure business strategies and integration timelines were successfully achieved.

Steve's responsibilities early on where the creation, development and production deployment of an Application Service Provider capability to deliver desktop applications to subscriber clients over the Internet. Steve's responsibilities progressively increased to include the technical architecture, design, implementation and support of additional front office, customer revenue and backoffice systems inline with company objectives. Revenue systems, internal systems, information security, help desk, telecomm and business continuity/DR readiness were included within Steve's responsibilities.

Implemented, trained and supported Great Plains Dynamics accounting application and complimentary applications such as Crystal Reports.

Provided first and second level technical support for accounting applications, hardware and operating systems. Was a departmental resource for escalated technology challenges.

Masters, Business Administration

Bs, Aviation Management