Steve Rouse Email & Phone Number

Manchester, England, United Kingdom

Manchester, United Kingdom

Manchester, United Kingdom

Design, development and delivery of high quality leadership, management and business services courses - supporting clients with tailored content design and delivery.

Salford Quays

Leading a team designing and delivering innovative learning solutions to meet the needs of BHF's customer service operation. Radically overhauled Bupa's approach to learning design, developing and successfully implementing best practice learning design tools and processes - such as design templates, QA processes, needs analysis and evaluation tools.

Salford Quays

Designing innovative learning solutions to develop Bupa Health Funding's staff and managers within the Customer Service operation.Projects included an action learning-based Analytical Thinking programme for Customer Service Managers, as well as an innovative e-learning induction programme for the Back Care specialist team.

Warwick

Online tutor and moderator for the Organisational Behaviour module of the Global Energy MBA (GEMBA), responsible for providing advice and guidance to students, generating and engaging in topic discussions,reviewing assignment plans, etc.

Newcastle Upon Tyne, United Kingdom

Associate, working on major contracts with the DVLA and Highways Agency. Projects included MBTI assessment and workshops for senior managers, harassment and bullying training for HA Traffic Managers, ILM programmes for DVLA, and performance/absence management for DVLA.

Facilitation of leadership, diversity and customer service programmes with blue chip clients.

Manchester, United Kingdom

Learning in Practice Ltd provides learning design and delivery services on both an associate and direct basis to organisations across all sectors.Our specialisms include blended learning design, as well as the design and facilitation of leadership, management, performance management and diversity events.

Design and delivery of a wide range of training & development projects with and equally wide range of major companies. Includes leadership and management development programmes, equality & diversity, performance management, training for trainers, blended learning design, coaching and mentoring, presentation and communication skills training.

Primarily responsible for developing the Institute's practitioner competency framework, as well as the Code of Professional Practice.I continue as an assessor for practitioner accreditation.

Responsible for further developing and enhancing the CLP standard and accreditation framework.

Part of the Professional Standards Committee that designed and implemented the Certified Learning Practitioner (CLP) standard and accreditation.

Senior learning designer withy responsibility for providing learning solutions to the departmental corporate centre.

Provision of L&D consultancy services and management training to customers in the North West region of the Pension Service

Design, delivery and consultancy on a wide range of L&D solutions for the Agency and Department for Work & Pensions, including IT training, management training, leadership, diversity & equality, soft skills and culture-change.

Ma, Management Learning & Leadership

Study focused on communities of practice, management competencies, followership, leadership, outdoor management development, identity in.

Eq-I 2.0 And Eq360, Emotional Intelligence

Certificate In Counselling, Person Centred Counselling

Tec Hd Applied Biology, Biology