Steve Sturges, Pmp, Psm I Email & Phone Number

Ajax, Ontario, Canada

Concurrently leading two separate initiatives:1. Leading the Digital Experience (Dx) Next ERP program at Elexicon Energy Inc. as their primary senior project and program management consultant (on a contact full-time basis), this multi-million dollar, multi-year initiative is at the forefront of digital transformation, encompassing a new ERP platform.

Mississauga, Ontario, Canada

• Orchestrated NCFI’s largest-ever legacy-to-SaaS enterprise transformation program (with a $20M budget) to deploy Linedata Ekip360 Contract Management System (CMS), Salesforce Customer Portal (CRM), and Business.
• Managed a cross-functional team of 25 members from Operations, IT Infrastructure, Developers, and Vendor Consultants in a matrix reporting structure
• Maintained enhanced communication and collaboration with business, IT, and vendors throughout the PMLC
• Facilitated biweekly SteerCo meetings with C-suite executives, establishing consensus on program scope, schedule, budget, risks, and resource allocation; instrumental in driving program success and delivering desired.

Markham, Ontario

• Directed all IT infrastructure & tools initiatives consisting of 20 concurrent mini projects on Enercare’s historic ERP and CRM transformation program aimed at implementing SAP S/4HANA and Salesforce Sales Cloud
• Supervised a diverse infrastructure team of 16 to ensure superior delivery of project objectives
• Coordinated SAP upgrades of DR, DEV, QA environments, and Kemp Load Balancer migration resulting in zero post-implementation outages

Toronto, Canada Area

• Architected a new Q9 PMO from scratch, aligning with the organization's strategic objectives and industry best practices while standardizing use of Waterfall, Agile, Scrum, and Kanban frameworks
• Post Q9/Bell NHS merger, formulated new project governance framework utilized by 5 team members, resulting in a 25% increase in project completion rates and a 20% reduction in timeline delays
• Created dozens of templates, tools, and guidelines to support PMO processes, redesigned executive dashboards & reports while reducing project status reporting and meetings time by 57%
• Implemented a streamlined project intake process, optimizing project selection, assignment, and execution through prioritization, budget viability, and resource allocation
• To drive widespread adoption and buy-in, conducted training and workshops to educate overall NHS department of 80 team members on the PMO's mission, processes, and benefits
• Fostered a culture of continuous improvement by implementation daily Scrums for assessing and refining PMO best practices based on lessons learned which yielded over three dozen business process improvements

Toronto, Canada Area

• Achieved 90%+ satisfaction scores for managing (from inception to completion) twelve medium-to-complex mainframe, storage, and cyber security multimillion dollar projects, which included:- Bentall Kennedy Integration.
• Co-led EI PMO's Tools & Templates team to streamline project governance, and increase productivity and support

Brampton, Ontario, Canada

• Empowered Powersmiths' SaaS-based resource management platform & sub-metering team of four to establish a strong reputation, transitioning the organization's focus from technology to value-added services
• Administrated comprehensive portfolio of ~50 accounts spanning across Canada, the U.S.A. and Puerto Rico; the customer base consisted of K-12 schools, colleges & universities, healthcare, governments, communities and.
• Built a PMBOK-based PMO from scratch, a new product website, and introduced customer engagement and retention programs based on best practices
• Partnered with internal manufacturing team to ensure timely build and delivery of suite meters, high-efficiency electrical transformers, and touchscreen kiosks (built to meet LEED® certification requirements) for.

Cleveland/Akron, Ohio Area

• Directed and promoted the cross-team collaboration of 4 subcontractors and their combined 100+ skilled resources across technical and business disciplines for all implementation components on a high-profile, $80M water.
• Ensured maximum implementation, consulting, and maintenance revenue was billed and collected monthly
• Developed customized route plans in adherence to utility’s customer billing cycles for all water meter and endpoint installations to maximize efficiencies and minimize outages to customer residences and small businesses
• Consorted with Senior Project Manager and internal manufacturing team to provide water meter counts and production readiness scheduling of water meters and endpoints

Concord, Ontario, Canada

• Successfully managed 3 concurrent AMI metering and Wireless Mesh network projects from inception to completion – comprising of urban and rural AMI metering deployments (107K total Smart Meter installations), Wireless.
• Partnered with internal manufacturing team to ensure timely manufacturing and installation of mesh radio modules (customized for each LDC) and coordinated just-in-time smart meter and endpoint deliveries to minimize.
• Developed customized route plans in adherence to LDC’s customer billing cycles for all smart meter and mesh endpoint installations to maximize efficiencies and minimize outages to customer residences and small businesses
• Created-from-scratch standardized project templates for AMI meter and Wireless Mesh network deployments for PMO
• Served on internal taskforce to design and implement SharePoint portal for PMO

Higher National Diploma

Education record

Education record

Certificate

Certificate