Steve Sturges, Pmp, Psm I Email & Phone Number

Ajax, Ontario, Canada

Concurrently leading two separate initiatives:1. Leading the Digital Experience (Dx) Next ERP program at Elexicon Energy Inc. as their primary senior project and program management consultant (on a contact full-time basis), this multi-million dollar, multi-year initiative is at the forefront of digital transformation, encompassing a new ERP platform adoption, comprehensive business process re-engineering, targeted training, and strategic deployment. My role is pivotal in navigating this transformation, ensuring seamless integration and alignment with Elexicon's vision for innovation and operational excellence.2. Representing Transpire Technologies Inc. on a part-time basis; performing Agile Coaching and Scrum Master consulting services to an industry-leading client in the fields of shunting, shuttling, and gatehouse & fielding operations on a part-time basis by facilitating product backlog and sprint backlog creation, conducting: scrums, sprint reviews, product increment delivery, and sprint retrospectives. Also, from inception to completion, directed requirements gathering, design, development, testing/QA, and successful implementation of an upgraded Yard Management System (YMS) platform by coaching a talented cross-functional team of 7 resources from both Transpire and the client's DevOps team to ensure timely and flawless delivery of project objectives of the upgraded YMS.

Mississauga, Ontario, Canada

• Orchestrated NCFI’s largest-ever legacy-to-SaaS enterprise transformation program (with a $20M budget) to deploy Linedata Ekip360 Contract Management System (CMS), Salesforce Customer Portal (CRM), and Business Intelligence (BI platform built on Snowflake and Tableau) – all hosted-on Nissan’s AWS Cloud platform. The program will deliver $43M in operational savings over the next 5 years, increase client productivity by ~15%, and simplify and reduce number of legacy platforms from 3 to 1• Managed a cross-functional team of 25 members from Operations, IT Infrastructure, Developers, and Vendor Consultants in a matrix reporting structure• Maintained enhanced communication and collaboration with business, IT, and vendors throughout the PMLC• Facilitated biweekly SteerCo meetings with C-suite executives, establishing consensus on program scope, schedule, budget, risks, and resource allocation; instrumental in driving program success and delivering desired results

Markham, Ontario

• Directed all IT infrastructure & tools initiatives consisting of 20 concurrent mini projects on Enercare’s historic ERP and CRM transformation program aimed at implementing SAP S/4HANA and Salesforce Sales Cloud• Supervised a diverse infrastructure team of 16 to ensure superior delivery of project objectives• Coordinated SAP upgrades of DR, DEV, QA environments, and Kemp Load Balancer migration resulting in zero post-implementation outages

Toronto, Canada Area

• Architected a new Q9 PMO from scratch, aligning with the organization's strategic objectives and industry best practices while standardizing use of Waterfall, Agile, Scrum, and Kanban frameworks• Post Q9/Bell NHS merger, formulated new project governance framework utilized by 5 team members, resulting in a 25% increase in project completion rates and a 20% reduction in timeline delays • Created dozens of templates, tools, and guidelines to support PMO processes, redesigned executive dashboards & reports while reducing project status reporting and meetings time by 57%• Implemented a streamlined project intake process, optimizing project selection, assignment, and execution through prioritization, budget viability, and resource allocation• To drive widespread adoption and buy-in, conducted training and workshops to educate overall NHS department of 80 team members on the PMO's mission, processes, and benefits• Fostered a culture of continuous improvement by implementation daily Scrums for assessing and refining PMO best practices based on lessons learned which yielded over three dozen business process improvements• Spearheaded $10M+ IT Operations and Data Centre portfolio including ServiceNow (ITSM) pilots, security audits, DR planning, customer deployments, and Zabbix v3.1 implementation

Toronto, Canada Area

• Achieved 90%+ satisfaction scores for managing (from inception to completion) twelve medium-to-complex mainframe, storage, and cyber security multimillion dollar projects, which included:- Bentall Kennedy Integration (relocation of BK’s PROD Data Center to Sun Life’s DR site)- IBM Tivoli Storage Manager (TSM) v7.1 System & Infrastructure Upgrade at Canadian, U.S. and UK DCs- IBM HyperSwap Enablement with MetroMirror (provides continuous availability against storage errors and prevents unnecessary application fail-over to Sun Life DR site)- Storage Migration to New SAN (migration from EMC VMAX to EMC VPLEX storage virtualization layer)- DASD Upgrade (upgrade to later 5th generation DS8000 series storage subsystem technology)- Mainframe Software Upgrades (annual project to upgrade OS & system software)- Distributed Denial of Service (DDoS) (facilitated design and implementation of a monitoring & mitigation solution to mitigate volumetric and application layer DDoS attacks)- Conducted the strategic planning and execution of all IT milestones (design/build of telecommunications room, network closets, IP telephony, WAPs, and physical move of employee & departmental IT assets) for the successful relocation of over 1,000 employees to Sunlife’s new global headquarters in Toronto, ON• Co-led EI PMO's Tools & Templates team to streamline project governance, and increase productivity and support

Brampton, Ontario, Canada

• Empowered Powersmiths' SaaS-based resource management platform & sub-metering team of four to establish a strong reputation, transitioning the organization's focus from technology to value-added services• Administrated comprehensive portfolio of ~50 accounts spanning across Canada, the U.S.A. and Puerto Rico; the customer base consisted of K-12 schools, colleges & universities, healthcare, governments, communities and Fortune-500 companies by providing pre/post-sales support, and authoring complete turnkey energy sub-metering & monitoring RFPs – resulting in a 52% sales increase in 2011• Built a PMBOK-based PMO from scratch, a new product website, and introduced customer engagement and retention programs based on best practices• Partnered with internal manufacturing team to ensure timely build and delivery of suite meters, high-efficiency electrical transformers, and touchscreen kiosks (built to meet LEED® certification requirements) for client deployments

Cleveland/Akron, Ohio Area

• Directed and promoted the cross-team collaboration of 4 subcontractors and their combined 100+ skilled resources across technical and business disciplines for all implementation components on a high-profile, $80M water Fixed Network/Advanced Meter Reading (AMR) project to deliver 425K water meter and end point installations for the City of Cleveland (Ohio)• Ensured maximum implementation, consulting, and maintenance revenue was billed and collected monthly• Developed customized route plans in adherence to utility’s customer billing cycles for all water meter and endpoint installations to maximize efficiencies and minimize outages to customer residences and small businesses• Consorted with Senior Project Manager and internal manufacturing team to provide water meter counts and production readiness scheduling of water meters and endpoints

Concord, Ontario, Canada

• Successfully managed 3 concurrent AMI metering and Wireless Mesh network projects from inception to completion – comprising of urban and rural AMI metering deployments (107K total Smart Meter installations), Wireless Mesh, Cell Reader, systems development & installation, AES-128 wireless encryption and Home Area Network (HAN) production and pilot projects for Local Distribution Company (LDCs) clients in Canada and Jamaica - One of the forementioned deployments resulted in Milton Hydro being the first electrical utility in Canada to implement a time-of-use billing model• Partnered with internal manufacturing team to ensure timely manufacturing and installation of mesh radio modules (customized for each LDC) and coordinated just-in-time smart meter and endpoint deliveries to minimize storage requirements• Developed customized route plans in adherence to LDC’s customer billing cycles for all smart meter and mesh endpoint installations to maximize efficiencies and minimize outages to customer residences and small businesses• Created-from-scratch standardized project templates for AMI meter and Wireless Mesh network deployments for PMO• Served on internal taskforce to design and implement SharePoint portal for PMO

Higher National Diploma

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Education record

Certificate

Certificate