Commercial & Investment Bank - Government Banking

Commercial Bank - Government Banking

● Responsible for ensuring optimal client experience for client onboarding of new and incremental business for the suite of products offered in Custody & Fund Services.● Partner with the sales and enablement teams to represent the Implementations team during the RFP and RFI process to effectively craft targeted, client specific responses.● Perform pre-mandate client pitches with a team of subject matter experts to articulate the implementation experience and provide clarity and solutions to client concerns.● Assemble and lead a virtual team of representatives required to successfully implement new business based on a specific set of client requirements and needs.● Chair meetings with the client and the virtual team to drive results and ensure complex deals are delivered on time and on budget based on the agreed client specifications and operating model.● Provide project management oversight and analysis by building out and maintaining key project artifacts including business requirements documents, operating models, project plans, issues logs, project status and management reporting.● Identify, manage and mitigate key project issues and risks through client, stakeholder and senior management communications.

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Business Development● Charged with designing and implementing the front-to-back architecture for the firms OTC Cleared Derivative Business for Collateral Management with targeted focus on client service in a scalable manner while aggressively mitigating risk.● Served as thought leader in defining priorities for future product management and development.● Designed the front-to-back architecture for fully segregated client collateral delivery to the clearinghouse. This capability positioned the firm as an industry leader in delivering solutions to accommodate the evolving requirements for client asset protection.People & Project Management● Managed, developed and coached a team of four business analysts who were responsible for delivering on tactical and strategic initiatives. This required coordination with various groups within Operations, Technology, Legal, Compliance, Finance, and the Business Unit.● Collaborated to create the structure for all major and minor OTC Cleared Collateral Management releases including the creation and management of a global regression team of six. Responsibilities included translating and automating functional test scenarios into regression scripts and test cases resulting in a headcount avoidance of three fulltime employees (FTEs).● Managed the full project lifecycle for the margin and collateral, billing and settlements program, including business requirements gathering, documentation, process and infrastructural design, testing, production implementation, and maintenance.● Successfully designed a training program for all newly on-boarded team members and trained over thirty members over the course of the program. This comprehensive training used as the foundation for a ten FTE consultant off-shoring exercise.● Management tasks include status updates, project reporting, planning for a global team of sixteen and the management and timely delivery of a budget over two million dollars.

● Developed a global OTC derivative settlements projects team encompassing Baltimore and Glasgow. This team managed the CTB and RTB agendas for OTC Derivative settlements and led involvement in firm and industry initiatives. Project work included support and development for a variety of Over-the-Counter Interest Rate, Currency and Credit Default Swaps.● Primary firm representative in the Settlements Implementation Group (SIG) for Fails and Metrics which included representation from the G-14 and the International Swaps and Derivatives Association (ISDA).● Lead and managed the OTC Derivative Settlements involvement with Project Mosaic. This addressed the necessary compliance with Regulation W following Morgan Stanley’s move to Bank Holding Company status. The project included a renovation on processing internal business and the creation of several new processes.

● Created and executed a project specific role to allocate focus on the CTB and RTB agenda while acting as an subject matter expert (SME) resource for any issues with settlement processes or proprietary systems● Instituted and managed a team centralizing the service of Prime Brokerage (PB) clients as a solution for backlog in settlements fails. A streamlined process specific to the needs of PB clients was crafted and in three months 75% of the backlog has been resolved. Model was incorporated for the full client population following an organization split between clients and dealers.

● Centralized the settlements function of all counterparty risk related reporting and transactions. Required daily coordination between Credit, CPM, Collateral and Treasury groups to manage confirmation repudiation, portfolio closeouts and client relationships.● Identified erroneous and incorrectly modeled trades and liaised with sales and trading departments to resolve discrepancies, minimizing firm risk.

● Created a restriction system with the Legal Department, Compliance and Investment Liaisons for personal accounts and mutual funds based upon Industry Classification Research, Shares Outstanding and individual account needs.● Supported U.S., London, and Hong Kong trading desks and the investment staff by maintaining security and Corporate Actions related reference data in trading platforms and various record-keeping systems.