Stuart Gray Email & Phone Number

City Of Cape Town, Western Cape, South Africa

⇨ In my present role as VP Delivery, both the Project Management and Solution Architecture teams report into my role. The combined forces of these two amazing teams, creates the perfect customer facing delivery organisation, allowing for close collaboration between project planning and execution, supported by the technical excellence of our strong Solution Architecture team.⇨My role continues to focus on project delivery, which includes optimising both project and technical aspects to ensure scalability as Entersekt grows globally as a market leader in both the payments and customer authentication markets. ⇨ Instilling structure and good project governance practices, to ensure project delivery is optimised and status information is readily available for stakeholders⇨ Consulting with solution architecture teams on implementation approach, considering PCI, GDPR and POPIA compliance requirements⇨ Building winning relationships with customers and staff

South Africa

⇨ In addition to the responsibilities listed in my previous two roles, as VP PMO my goals are to focus the PMO project delivery processes to support strategic organizational goals, which included new payments and authentication products as a hosted services offering⇨This includes, optimising project turn-around times through implementation predictable and repeatable onboarding and operational handover processes

South Africa

⇨ As head of payment services delivery, my focus turned from managing the project and solutions teams, to focussing on project delivery, specifically around a new hosted 3D secure ACS service which the organisation brought to market.⇨ In this role, I was involved in multiple aspects, including:⇨ Supplier management, including multiple product, infrastructure and compliance service providers⇨ Budget management and consulting on revenue projections to establish forecasts and break-even point⇨ Establishing onboarding processes, to bring banks online with 3D secure in 6-8 weeks⇨ Establishing operational support processes and coaching support teams⇨ Developing relationships with customers and suppliers to ensure continued growth in terms of tenants and revenues

South Africa

⇨ Planning and delivery of products and services in the payments space to meet customer requirements⇨ Instilling structure and good project governance practices, to ensure project delivery is optimised and status information is readily available for stakeholders⇨ Consulting with solution architecture teams on implementation approach, considering PCI, GDPR and POPIA compliance requirements⇨ Leading project management and solution architecture teams to deliver outstanding results in the fast paced fin tech market⇨ Building winning relationships with customers and staff⇨ Growing the Project Management Function within Entersekt and implementing policies and processes to ensure improved delivery and project reporting.

Johannesburg Area, South Africa

⇨ Primarily focus on program / project management and delivery, from ideation and product conceptualisation, through full SDLC to deliver high quality solutions into the telecoms market, which exceed customer expectations⇨ Inspiring agile (lean / kanban) product development teams to deliver solutions which offer excellent business value⇨ Drive product management through market and customer requirements analysis. Prioritizing strategic features to ensure product success⇨ Assisting product teams with marketing and communications material and go to market strategies⇨ Maintaining an operational view across all customer interactions ensuring a consistent customer experience and excellence in delivery★ Key Products: eTopup, VTU, Airtime Distribution, USSD, SMS, Signaling Gateway, Promotion Management and Bundle Sales, Subscriber Loyalty Systems, Value added Services

Johannesburg Area, South Africa

⇨ Main focus of the role is to oversee the account management team, identify business development opportunities, stay abreast of market trends and influence product roadmaps to meet market needs⇨ Demonstrating an ability to establish and develop robust working relationships with internal stakeholders and external customers alike⇨ Providing leadership and direction for a team of account managers and sales support staff⇨ Delivering a consultative sales approach to both technical and non-technical clients ensuring customer needs are met with success⇨ Providing industry insights and feedback to product development teams and helping to strategically align product features with customer needs⇨ Assisting product teams with marketing and communications★ Key Accounts: Ooredoo Qatar, Ooredoo Kuwait, Mobilink Pakistan, MTN Cameroon, Zain Sudan, Telstra Australia, Econet Zimbabwe, MTN Nigeria, Moov Ivory Coast.

Johannesburg Area, South Africa

⇨ Establishing of a Project Office and Quality Assurance function within the organisation⇨ Leading and coaching a team of project managers and quality assurance engineers using both traditional PMBOK and Agile Project Management methodologies, including Lean – Kanban, to meet customer delivery expectations⇨ Managing a portfolio of projects through the full lifecycle, I have helped bring success to some of the largest Intelligent Network swap-outs in history, delivering on time and within budget, securing ongoing business for the organisation⇨ Strategic human resource Planning and management across project delivery and operational areas, including Project Management, Project Administration and Quality Assurance staff⇨ Project financial management and reporting★ Key Projects: Moov Ivory Coast - Electronic Voucher Distribution (eTopup), Moibilink Pakistan – OSS/BSS migration to Ericsson platform, AsiaCell IN Migration, Ooredoo Qatar IN Migration, Ooredoo Kuwait IN Migration, Telma Madagascar end to end VAS implementation, Telstra Australia, Notification Management Service.★ Methodologies: PMBOK, Agile, Lean, Kanban, 6 Sigma, ITIL, Prince II,

Cape Town Area, South Africa

⇨ Promoted from Project Manager to Regional Operations Manager for the Western Cape (South Africa)⇨ Responsible for Operational Management of three major health care administrators (Old Mutual, MHG and Genesis) with respect to real-time online medical claims processing between health care service providers and medical schemes ⇨ Promoted to Operations Manager for all claims processing performed by MediKredit on behalf of Discovery Health Medical Scheme⇨ Playing a key role in developing relationships and ensuring service delivery for real-time claims processing⇨ Managing projects to implement new and enhanced products and features related to healthcare claims processing

Datrix Solutions provided Bespoke Software solutions to customers in the healthcare, education and finance industry. My responsibility as Customer Project Manager was to interface directly with the customer, to extract requirements and scope and execute the full project life cycle with a team of developers and testers. Key Customers: Investec Bank, MediKredit HealthCare Services, BMG Records and Ericsson.

Software design and development, using Delphi. During my time at SAIA I developed the National Broker Financial Services Board guarantees system, which was managed and run by IGF (Intermediaries Guarantee Facility)

Ba (Hsss), Corporate Psychology, Cum Laude

Majors in Psychology and Communications, this degree is focussed on Psychology for the Professional Context. Subjects incorporated various.

Post Grad Diploma, Company Direction, Post Graduate Diploma

Corporate Governance

Diploma, Manager Development, Distinction

Project Management, Strategic Management, General Management

Diploma, Project Management (Pmbok) & Advanced Strategic Project Management (Program Management), First Class

Activities and Societies: PMBOK PMP PMI This programme is directed at learners who are working on project teams or who are project team.

Diploma, Computer Programming

Activities and Societies: Cobol Programming, Concepts of Data Processing, Program Design, Cobol Practical COBOL Programming

Diploma In Computer Programming, Cobol Programming, A

Software Design and Programming