o Offering strategic guidance and support to the EPL Director to drive a continuous improvement mindset across a global staff team, focusing primarily on programs to increase overall operational efficiencies and internal customer service levels.o Apply financial rigor and acumen across all EPL initiatives ensuring operation budgets attained.o Development a yearly EPL Business Plan, implementing a robust weekly and monthly business cadence and associated metrics to ensure delivery of business plan.o Managing resourcing plans, aligned to affordability, with staff managers.o Create & provide executive level communications and general employee communications material.

o Managing the business relationship between the EMEA GEO Supply Chain managers and the Engineering and Quality organisation.o Offering and providing guidance for peer staff members representing the APJ, NA & LA regions on strategic plans to enhance efficiency of operational support across other supply chain organisations.o Provide MoC support from MADO activities which require GEO engagement.o Ensuring cadence and formal business reviews conducted with global GEO SC management.

o Managing the strategic business partnership between Global Shared Delivery Supply Chain (GSD SC) and the Storage BU organisation including regular engagement at VP and Director level individuals across supply chain manufacturing, R&D, Field Quality, TCE & Quality and Pointnext organizations.o Recognised as a trusted advisor, representing the breadth of GSD SC, supporting the Storage BU client and driving necessary programs or actions which provides tangible customer value by deploying business solutions and continuous improvement mind set.o Provide strategic Storage business updates to the GSD SC regional teams offering guidance, coaching and direction which drives alignment, standardization and improvement of support services.o Prepare, lead and facilitate comprehensive formal business reviews with the Storage BU.o Collaborate with other Pointnext organisations - CPSM, CSC to deliver operational process improvements and best practice adoption which provides more efficient and lower cost solutions for GSD SC.o Build a Storage client focussed virtual community across the GSD SC organisation, with solid customer aligned communications and desire for high levels of service.

o Managing Strategic business partnership between HP’s Network organisation, Network Support Services, ESP (TippingPoint, ArcSight) and the service provided by HP’s Global Parts Supply Chain organisation. (circa 2,700 heads within GPSC)o Identifying, leveraging and deployment of recognised best practice activity across the APJ, EMEA and AME three regional GPSC teams.o Managing and facilitating the regional teams to provide quarterly business performance reviews with the internal clients (HP Networking, TippingPoint, Network Support Services)o Offering leadership and guidance into regional and global functional GPSC teams to achieve high level of customer satisfaction from services providedo Business lead for both integration and eventual divestiture of HP’s HALO video conferencing solution to the Polycom.o Selected as business lead for GPSC organisation on the integration of 3COMs logistical hardware services and support into the regional and global infrastructure and operational model.o Project Sponsor for integration team responsible of ArcSight utilising GPSC services.

o Leadership for the operational performance of all ESSN replacement hardware support services across the entire EMEA region.o Management of ~ $130M of inventory located within network.o Controlling ~ £300M of gross operational spend.o Motivate and develop team of 53 staff located across EMEA region.

o Leadership for the operational performance of all ISS replacement hardware support services on a worldwide basis, including engineering analysis.o Management of ~ $60M of inventory located within each regional network.o Controlling ~ £160M of gross operational spend.o Development and training of 15 staff, primarily located in Boston, Shanghai & Erskine.

o Planning and scheduling all PCA repair through local repair facility.o Forecasting, demand planning and stocking of PCA products within EMEA network.o Transitioned Digital Services business from Nijmegen facility.o Manage 18 staff, primarily located at Riverside facility.

o Manage warehousing, material planning & development of people, systems across all Business Units.o Ensuring material flow and quality of all parts scheduled on the manufacturing production lines.o Responsible for site inventory ~ $30Mo Management and development of 15 staff located at Irvine facility.

Master Scheduling, Production Plan Optimisation, Customer Prioritisation