Head Of Customer Experience (Packaging) - North Europe
Current
May 2024 - Present
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Stuart Monk Email & Phone Number
Customer Experience leader | Digital Transformation | Propositions | Voice of Customer | Strategy | Digital marketing | Retail | Argos Sainsbury's | B2B | Senior leader | Head of CX
at
DS Smith
1 work email found
@essentra.com
2 phones found area 345
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience leader | Digital Transformation | Propositions | Voice of Customer | Strategy | Digital marketing | Retail | Argos Sainsbury's | B2B | Senior leader | Head of CX
Location
Greater Northampton Area, United Kingdom, United Kingdom
Company size
Who is Stuart Monk? Overview
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Quick answer
Stuart Monk is listed as Customer Experience leader | Digital Transformation | Propositions | Voice of Customer | Strategy | Digital marketing | Retail | Argos Sainsbury's | B2B | Senior leader | Head of CX at DS Smith, a company with 8580 employees, based in Greater Northampton Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at essentra.com, phone signal with area code 345, and a matched LinkedIn profile for Stuart Monk.
Stuart Monk previously worked as Head of Customer Experience (Packaging) - North Europe at Ds Smith and CX transformation consultant at Wd-40 Company. Stuart Monk holds Bachelor Of Arts - Ba, Business/Commerce, General from De Montfort University.
Company email context
Email format at DS Smith
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{first}{last}@essentra.com
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Profile bio
About Stuart Monk
I am a Customer Experience and Digital Transformation leader with strong traditional and digital marketing foundations. I have over 20 years’ experience in Retail and B2B working for iconic brands such as Argos, Sainsbury’s, John Lewis, M&S, B&Q and CurrysI have a strong track record of delivering profitable game-changing strategies, propositions and experiences for customers and colleagues. This includes the Argos Fast Track digital proposition which allowed customers to choose in-store pick-up within 60 seconds or same day deliveryI am a customer centric leader known for creating and motivating high performing teams across the globe to deliver tangible business valueKey skills:Strong thought leadership – I am recognised for the quality of my thinking and my ability to simplify complicated challengesA compelling storyteller – My ability to influence and bring people along on the same journey through my strong communication skillsAnalytical, data driven and progressive – My ability to use data and AI to drive better informed decision making and automationCommercially astute and customer orientated – My ability to balance the needs of both to drive profitable and sustainable outcomesLeadership – A strong leader of teams (directly and indirectly) across the globeDelivery through digital specialists - Working with Product Managers, UX and Engineering teams using agile methodologies
Listed skills include Retail, Multi Channel Retail, Strategy, E Commerce, and 25 others.
Current workplace
Stuart Monk's current company
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Ds Smith
8 roles
Stuart Monk work experience
A career timeline built from the work history available for this profile.
Cx Transformation Consultant
Helping WD-40 on their transformation journey and assessing their CRM needs across their EIMEA markets.
Feb 2024 - Apr 2024
Head Of Customer Experience (Global)
Essentra Components is a FTSE 250 company and a global manufacturer and distributor of essential components to industrial customers. Essentra operates in 25+ markets across EMEA, AMER and APAC supporting brands Jaguar Land Rover. My purpose:* Drive a customer centric culture* Improve customer / colleague experiences through a deep understanding of.
Nov 2019 - Jan 2024
Digital Strategic Initiatives - Senior Manager
Working within the exciting and fast paced Argos digital team. Today's consumers have higher than ever expectations for their digital shopping experiences. I work on initiatives which help us predict, understand and meet those expectations, ensuring Argos maintains its position as a digital retail leader. Most proud achievement in this space so far….
Jan 2017 - Sep 2019
Customer Experience Manager
Working within the Central Customer Experience team I'm responsible for delivering effortless customer journeys, and currently have a particular focus on Delivery and Promotional journeys.Primary achievements within the role so far must include the successful launch of the Fast Track propositions (Same Day Delivery & Faster in-store collection) and Next.
Jan 2015 - Jan 2017
Argos - Promotions Manager
After spending 2 years back at Argos planning and implementing promotional campaigns, I moved to a different role which allows amongst other things, the head space for me and my team to ask and answer those difficult questions about the effectiveness of our promotional routes to market. Shifting our investment into the emerging digital alternatives is a.
May 2010 - Jan 2015
Account Manager
Responsible for working with key retailers to help them develop more energy efficient product ranges and also to help them understand what consumers really think about energy efficiency and how to get the best results when creating comms.Best achievement: Created a voluntary retailer initiative to improve the penetration of energy efficient televisions.
Sep 2008 - Apr 2010
Customer Strategy Manager
Mar 2000 - Aug 2008
Team & coworkers
Colleagues at DS Smith
Other employees you can reach at dssmith.com. View company contacts for 8580 employees →
DP
Dionysios Papadatos
Colleague at Ds SmithCorinth, Peloponnese, Greece, Greece
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KP
Karen Peake
Colleague at Ds SmithGreater Perth Area, Australia
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ED
Edward Dennis
Colleague at Ds SmithUnited Kingdom, United Kingdom
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PS
Pavol Sadovsky
Colleague at Ds SmithSlovakia, Slovakia
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GB
Georgina Baker
Colleague at Ds SmithUnited Kingdom, United Kingdom
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GB
Gary Brown
Colleague at Ds SmithGreater Lincoln Area, United Kingdom, United Kingdom
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NV
Nicoleta Vasile
Colleague at Ds SmithPiteşti, Argeş, Romania, Romania
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DP
David Pye
Colleague at Ds SmithGreater Colchester Area, United Kingdom
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DJ
Dahn Johansson
Colleague at Ds SmithSweden, Sweden
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AB
Amine Bentif
Colleague at Ds SmithGreater Rouen Metropolitan Area, France
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Dionysios Papadatos
Colleague at Ds SmithCorinth, Peloponnese, Greece, Greece
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KP
Karen Peake
Colleague at Ds SmithGreater Perth Area, Australia
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ED
Edward Dennis
Colleague at Ds SmithUnited Kingdom, United Kingdom
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PS
Pavol Sadovsky
Colleague at Ds SmithSlovakia, Slovakia
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GB
Georgina Baker
Colleague at Ds SmithUnited Kingdom, United Kingdom
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GB
Gary Brown
Colleague at Ds SmithGreater Lincoln Area, United Kingdom, United Kingdom
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NV
Nicoleta Vasile
Colleague at Ds SmithPiteşti, Argeş, Romania, Romania
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DP
David Pye
Colleague at Ds SmithGreater Colchester Area, United Kingdom
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DJ
Dahn Johansson
Colleague at Ds SmithSweden, Sweden
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AB
Amine Bentif
Colleague at Ds SmithGreater Rouen Metropolitan Area, France
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1 education record
Stuart Monk education
FAQ
Frequently asked questions about Stuart Monk
Quick answers generated from the profile data available on this page.
What company does Stuart Monk work for?
Stuart Monk works for DS Smith.
What is Stuart Monk's role at DS Smith?
Stuart Monk is listed as Customer Experience leader | Digital Transformation | Propositions | Voice of Customer | Strategy | Digital marketing | Retail | Argos Sainsbury's | B2B | Senior leader | Head of CX at DS Smith.
What is Stuart Monk's email address?
AeroLeads has found 1 work email signal at @essentra.com for Stuart Monk at DS Smith.
What is Stuart Monk's phone number?
AeroLeads has found 2 phone signal(s) with area code 345 for Stuart Monk at DS Smith.
Where is Stuart Monk based?
Stuart Monk is based in Greater Northampton Area, United Kingdom, United Kingdom while working with DS Smith.
What companies has Stuart Monk worked for?
Stuart Monk has worked for Ds Smith, Wd-40 Company, Essentra, Argos, and Home Retail Group Plc.
Who are Stuart Monk's colleagues at DS Smith?
Stuart Monk's colleagues at DS Smith include Dionysios Papadatos, Karen Peake, Edward Dennis, Pavol Sadovsky, and Georgina Baker.
How can I contact Stuart Monk?
You can use AeroLeads to view verified contact signals for Stuart Monk at DS Smith, including work email, phone, and LinkedIn data when available.
What schools did Stuart Monk attend?
Stuart Monk holds Bachelor Of Arts - Ba, Business/Commerce, General from De Montfort University.
What skills is Stuart Monk known for?
Stuart Monk is listed with skills including Retail, Multi Channel Retail, Strategy, E Commerce, Business Development, Project Planning, Management, and Marketing Strategy.
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