Stuart Frampton Email & Phone Number

• Managing the global operations internally and externally
• Managing our team of instructors worldwide
• Overseeing the HR department
• Implement, improve and manage all internal systems
• Manage operational relationships with all vendors globally
• Responsible for global recruitment

• Supporting and overseeing training coordinators in all regions.
• Managing and supporting our team of instructors worldwide
• Overseeing the HR department
• Implement, improve and manage all internal systems
• Manage operational relationships with all vendors globally
• Point of contact for all trainers to raise issues, and responsible to follow up until resolved.

Sydney, Australia

• Scheduling courses and allocating / sourcing trainers for all regions.
• Supporting and overseeing training coordinators in all regions.
• Attending weekly sales meeting with each region to make sure we have resource allocations correct and meet any forward-thinking preparation requirements.
• Updating company & vendor websites in conjunction with coordinators and marketing team.
• Assist to communicate queries and resolve issues between sales & finance.
• Point of contact for all trainers to raise issues, and responsible to follow up until resolved.

• Work closely with the CEO and Principal Consultant to ensure Financial and Project-Based reporting is accurate and presented when required. Offer an analysis of the reporting results when required.
• Manage and act as the Administrator of Morphate’s time-tracking and project management system (Mission Control).
• Implemented, trained all staff and now manage all internal systems (Mavenlink, Mission Control, Sharepoint, Slack, Gmail, Uber business, Zoom.
• Propose, create and enforce operational processes around project delivery.
• Manage the setup and logistical onboarding of new staff.
• Analyse existing and upcoming project requirements to ensure resource coverage.

Sydney

North Sydney

• Provide support for and develop interaction with team members, brokers and customers
• Manage workflow of an assigned portfolio of business
• Issuing premium quotations, cover notes and certificates of currencies
• Preparation and processing of documents e.g. new business, renewals, adjustments etc
• Entering cases and dealing with cases in Salesforce
• Addressing and gathering information, in relation to complaints

• Provided training to new members of staff on the Salesforce CRM
• Helped with the integration of the Salesforce system
• Part of the team of sandboxing the new Saleforce product
• Part of team in implementing changes to CRM system
• Make outbound sales calls to potential service providers to join
• Manage current provider accounts

• Provide support for and develop interaction with team members, brokers and customers
• Manage workflow of an assigned portfolio of business
• Issuing premium quotations, cover notes and certificates of currencies
• Preparation and processing of documents e.g. new business, renewals, adjustments etc

Guernsey, United Kingdom

• Held a caseload of approximately 3500 files, dealing with all aspects of tax assessment and allocation
• Dealing with members of the public all of which had very different requirements
• Telephone calls, inbound and outbound
• Face to face interviews
• Letter writing
• Completing tax assessments

Nottingham, United Kingdom

• Team manager of recruiters. Team of 7 originally, rising to 29
• Speculative Dealer marketing calls to clients such as Renault, Nissan & Independent garages
• Business Development to national clients
• Resourcing candidates
• Direct communication with employers
• Monitoring staff performance & on-going training

Guernsey, United Kingdom

• Held a caseload of approximately 3500 files, dealing with all aspects of tax assessment and allocation
• Dealing with members of the public all of which had very different requirements
• Telephone calls, inbound and outbound
• Face to face interviews
• Letter writing
• Completing tax assessments

Education record

Education record