Stuart Loecker Email & Phone Number

Minneapolis, Minnesota, United States

A complete suite of sales enablement solutions including content management, training, coaching, and buyer interaction for marketers and sales teams.

Greater Minneapolis-St. Paul Area

A sales enablement software company that helps businesses align marketers with purchasers and creates meaningful engagement for buyers. Purchased by BTC Mobility in 2023. Direct a technical project management team in the development and implementation of custom mobile and web application development projects for global manufacturing, healthcare, and medical device companies. TEAM LEADERSHIP | PROJECT MANAGEMENT• Led a technical team in developing 100+ custom products.• Participate in planning, development, and improvement of application projects. • Lead product development, planning, and management through the product lifecycle.• Assisted in the creation of a user interface and user experience for mobile and web applications. Gathered and prioritized customer requirements and internal requirements. • Revamped the product development process including a new vision for the user experience and new features to improve product relevance.• Oversaw the office security systems installation and managed daily systems usage. • Managed office relocation including working with contractors and real estate partners, aligning vendors and suppliers for office build-out. QUALITY ASSURANCE | CLIENT SERVICES• Conduct full regression and smoke testing of new, revised, and new feature additions for in-house and custom applications and for CMS revamp. • Plan, conduct, and monitor testing of materials and products to ensure finished product quality. • Support customers by identifying client needs and delivering relevant product training.• Liaison between Modus and clients. Research and resolve client and product performance issues.• Lead and train the Customer Support Team on product and troubleshooting. Established Support Desk technology tools and processes and procedures.• Troubleshoot client issues and report suggested fixes and enhancements. • Monitor the service desk ticketing system and manage the end-to-end process for client issues.

Greater Minneapolis-St. Paul Area

Provided customer support for 200+ accounts, aligning with engineers, for bug fixes and troubleshooting. Coached customers on product and new feature releases.

Greater Minneapolis-St. Paul Area

The Dolan Company publishes business journals, court & commercial newspapers, and other publications. They operate websites and conducts events for targeted audiences in 15 US marketsMOBILE APPLICATION DEVELOPMENT | RESPONSIVE WEB DESIGN• Launched new versions of native iPhone and iPad apps and conducted regression testing to ensure no new issues were introduced in tandem with mobile development. • Coordinated mobile development engineers and an internal team of backend developers to resolve bugs in WordPress-fed content on iPad apps. • Performed business analysis to identify and deliver functional and technical requirements. • Wrote test plans including launches of websites for 20+ business units.• Performed functional testing for responsive web-designed sites.• Led the Development Team and coordinated efforts between business units and the team.PROJECT MANAGEMENT | BUDGETING | INFRASTRUCTURE• Facilitated four office moves, working with vendors to determine cabling, wiring, circuit, and telecom requirements for new offices.• Collaborated with lead recruiters to fill IT positions. • Rolled out an eFax platform for 20+ business units. Managed several port processes over to a new platform. • Introduced HVOIP telecom infrastructure to all business units. • Facilitated the security system/IP security system at corporate headquarters.• Monitored the budget, created year-to-year financial forecasts, and consulted with managers regarding budget implementation. Managed monthly financial spending including personnel and capitalized expenditures.• Oversaw all technology-related contracts and the contract management database. • Managed all IT inter-department coordination. Provided change management and governance process coordination for SOX compliance • Established QA best practices for fulfillment including regression and smoke testing. Supported complex user interface and user experience systems with issue tracking systems (Redmine, Jira, Basecamp).

Greater Minneapolis-St. Paul Area

A progressive chiropractic and massage rehabilitative clinic. Massage Therapist in a medical office environment. Conducts services professionally and diplomatically with a high level of dignity and integrity. Proven track record with an established clientele

Greater Minneapolis-St. Paul Area

A diversified financial services company and bank holding company. Monitored and enforced employment policies for the company and regulatory entities. Performed risk assessment of securities-related policies and procedures. Processed new employee hiring paperwork. Provided coaching and training in policies and procedures. Interfaced with clients and vendors.

Bachelor Of Arts (B.A.), English And Spanish

Certificate, Therapeutic Massage And Shiatsu Bodywork