Stuart M. Email & Phone Number

Remote

Hired to improve and modernize quality assurance procedures and tools. Also responsible for evaluation of existing distributed QA team and transition of manual test resources to a fully automated test organization.Key Accomplishments:• Transitioned team from traditional waterfall test methodologies to Agile test cycles, embedding QA resources within existing development teams.• Migrated manual test library from TestRail to Azure DevOps, formalized regression testing, and identified initial automation candidates.• Hired QA automation resources to develop low-code approach for migrating manual test to automation.• Developed testing metrics to report on test efficiency, track run rates, and provide forecasts for future testing cycles.• Increased defect identification prior to release, resulting in reduction of customer reported defects over multiple product releases.

Remote

Dollar General is a Fortune 100 company operating over 18,000 retail stores in the United States. Hired as a contract worker responsible for overseeing the quality assurance activities for the implementation of a point-of-sale solution being rolled out across all Dollar General and Pop Shelf stores. Key Accomplishments:• Streamlined and formalized test planning within Jira for multiple concurrent product releases.• Improved testing of 3rd party integrations via direct connectivity with non-production test environments.• Integrated internal and vendor QA testing efforts, increasing efficiency and reducing time needed to complete regression testing.• Automated delivery/deployment of incremental vendor builds to testing environments using GitLab• Updated and expanded existing automation, integrating test execution with nightly build deployment. • Implemented metrics to track return on investment for automation and other quality initiatives.

Remote

Having just ended a position at the time the pandemic started, I took an extended break from professional work to focus on the safety and security of my family.

Remote

Innovative Interfaces is a library technology company that provides software solutions to libraries of all types including academic, public, school, medical, law, and special libraries as well as consortia.Hired to staff and oversee quality assurance activities for all hosted and on-premise commercial software solutions worldwide. Responsible for defining strategy and process, including onshore and offshore QA resources.Key Accomplishments:• Moved test automation upstream to Docker environments to increase test efficiency and reduce cost.• Implemented quality gates as part of existing CI/CD processes.• Created quality dashboards to track improvements in run rate, pass rate, and defect identification.• Implemented root cause tracking process and defined mitigations to prevent future failures.

Greensboro/Winston-Salem, North Carolina Area

The Clearing House is a banking association and payments company that is owned by the largest commercial banks and dates back to 1853. The Clearing House Payments Company L.L.C. owns and operates core payments system infrastructure in the United States and is currently working to modernize that infrastructure by building a new, ubiquitous, real-time payment system. The Payments Company is the only private-sector ACH and wire operator in the United States, clearing and settling nearly $2 trillion in U.S. dollar payments each day, representing half of all commercial ACH and wire volume. Hired to staff and oversee all quality assurance activities for the Real Time Payment and Secure Token Exchange programs. Responsible for defining strategy and process, including adoption of test case management and automation tools. Key Accomplishments:• Identify and hire talented QA automation resources to complete team staffing.• Defined and implemented test case management process utilizing HP Quality Center.• Created test automation and performance strategy using SoapUI and HP Service Test.

Mooresville, Nc

Lowe’s is a Fortune® 50 company headquartered in Mooresville, N.C. In 2014, company revenues totaled $56.2 billion. Lowe’s has been helping customers improve the places they call home since it was founded in 1946.Hired to define policy and procedures for all Quality Assurance teams. Responsible for oversight of all software testing activities in the US and India, providing leadership for 300+ QA professionals. Also responsible for leadership and direction of all production application performance monitoring.Key Accomplishments:• Established Quality metrics across all software development programs.• Managed production and non-production environment monitoring and alerts.• Direct responsibility for dedicated performance and automation testing programs.• Presented a plan for offshore resource utilization projected to save over 13 million dollars annually.• Defined and implemented test case management process utilizing HP Quality Center.

Lake Mary, Fl

D+H serves as a strategic technology partner to more than 6,000 financial institutions of all sizes, including commercial banks, thrifts, credit unions and mortgage companies. The company supplies comprehensive software solutions and services that help increase institutional performance and drive profitability. Its portfolio of solutions includes branch automation, business intelligence, core processing systems, enterprise content management, financial accounting, lending & compliance, loan servicing, payments, risk management and self service solutions.Hired by Harland Financial Solutions to formalize a new QA program from the ground up, utilizing both new and existing resources. Responsible for software testing and quality measurement across all commercial software products including SASS, web, client/server, and mobile solutions. Selected to lead the overall QA efforts of D+H after being acquired in 2013.Key Accomplishments:• Responsible for leading the quality assurance team of 11 managers and 175 testing resources.• Presented QA organization changes to C-level leadership team and persuaded them to grow an offshore team of 45 to over 130, adding product knowledge redundancy and reducing cost per resource.• Introduced and implemented agile development methodologies for multiple product teams, resulting in faster development cycles, improved task estimation, and reduced defect leakage to production.• Virtualized all testing environments, increasing efficiency while reducing hardware and licensing costs.• Defined and implemented test case management process utilizing Microsoft Team Foundation Server.• Established baseline reporting of quality metrics across all applications.• Initiated the company’s mobile device testing program.

Tampa/St. Petersburg, Florida Area

Hired to rebuild and retool the company's existing QA department. Identified and managed the correction of multiple quality issues.Key Accomplishments:• Analyzed the company's Cold Fusion/SQL Server SAAS product and made code change recommendations which reduced the web footprint by 60%, saving the company bandwidth while reducing transaction time. • Identified and implemented open source defect tracking and testcase management systems. • Utilized cloud-based load testing tools to measure performance under a 1000+ user load.• Performed security analysis of the company's applications, exposing areas needing remediation.

Functioned as the Quality Assurance Manager for all corporate business applications that Kforce uses to facilitate their recruiting process. The applications are written in Java and Cold Fusion and interface with PeopleSoft via BizTalk transactions.Key Accomplishments: • Established the company’s first formal QA department. • Defined all QA processes and procedures. • Identified, hired, and trained QA resources. • Established and managed Kforce's first offshore team

San Jose, California, United States

Tasked with building a QA program for the initial release of Adobe LiveCycle Workflow. Also managed resources and budget for a clustered application server testing lab, streamlining test efforts for 6 QA teams across the organization.Key Accomplishments:• Identified, hired, and trained QA teams in Canada, India, and China with zero turnover in 3 years. • Budgeted and built a test lab of Windows, Linux, and Unix servers responsible for testing a matrix of 13 hardware, software, and database (SQL Server, Oracle, MySQL) platform combinations• Established a nightly automated test suite utilizing JUnit and Ant scripting. • Managed test effort for appserver clustering across all of Adobe's enterprise products. • Defined measurable quality objectives and implemented reporting of key metrics.• Created QA strategy for verification of localized software installations.

Tulsa, Oklahoma, United States

Functioned as a business analyst and workflow developer for Williams Automated Rapid Provisioning (WARP) Service Build, a $20M project. WARP architecture featured Solaris, in-house application development (Java, C/C++, HTML, and XML) integrated with InConcert Workflow.Key Accomplishments:• Created Tibco InConcert Workflow templates from customer requirements.• Participated in facilitation of JAD sessions with end users.• Mentored junior team members.

Tampa, Florida, United States

Assigned to multiple IT projects across several business verticals. Project experience included mainframe development at a large telecommunications company, as well as quality assurance and Y2K remediation for several other enterprise applications.