Stuart Alexander Email & Phone Number

Bellevue, Washington, United States

Seattle, Washington, United States

Administered users and groups across 100+ applications used internally at N3twork, including managing role-based access for full time, part time, and temporary employees, external and internal contractors, and external user and organizational access to internal systems.Created SAML 2.0 and OIDC integrations with IdP to implement SSO and MFA across multiple.

Stennis Space Center, MS

Primary escalation point for technology issues and incidents that are unable to be resolved by Tier-1 and Tier-2 support staff, including advanced troubleshooting, data migration, remote PC operations, account/domain resolutions, and hardware repairs for Windows, Apple, and Linux devices.Primarily responsible for all field service work, including in-office.

Long Beach, Mississippi, United States

Administered 125+ Cisco Video Codec systems across Gulf Park and Hattiesburg campuses.Utilized Cherwell ticketing system to detail and respond to incidents and work orders.Operated, maintained, and troubleshot Cisco codecs and Crestron processors and their peripherals, as well as Linux-based MVIX SSF PCs mounted to various displays on campus to ensure.

Pass Christian, Mississippi, United States

Taught English to students at both Pirate’s Landing Alternative School and Pass High.Worked with a group of bottom 25% of learners through several social and personal obstacles in order to foster a positive and productive learning environment.Taught a strong variety of classic and current multi-modal literature to meet and exceed standards requirements.

Hattiesburg, Mississippi, United States

Managed inventory integrity by physically counting departments assigned to each day.Used advanced research skills and materials to determine location, or lack thereof, of missing product.Documented any research completed with detailed notes to present to general manager and district manager weekly.Composed weekly email detailing shrink and findings, and.

Hattiesburg, Mississippi, United States

Assisted customers in a timely and effective manner with an emphasis in customer satisfaction, resulting in zero personal detractors on store NPS.Documented customer needs and issues to find the perfect solution.Used soft skills, empathy, and de-escalation techniques to ensure a positive customer experience and create returning buyers.Balanced fluctuating.

Bachelor Of Arts - Ba, Education, 3.75

Bachelor Of Arts - Ba, English Language And Literature, General, 3.45